Lead Barista

Opensity Solutions; California; On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

#INDHP

Job summary

Opensity Solutions is hiring a Lead Barista in Los Angeles, CA to combine standard barista duties with shift leadership. You will mentor one other barista in a small café inside a Century City law firm, overseeing coffee quality, customer service, and smooth workflows.

Location: Los Angeles, CA. Pay: 27–30 USD/hour. Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m. Benefits include medical, dental, vision, 401(k), PTO, and more.

Qualifications

• Experience as a barista, ideally in a specialty coffee shop, and as a Lead or Supervisor.
• In-depth knowledge of coffee/tea origins, brewing methods, espresso extraction, equipment maintenance and pastries.
• Food handler or manager food safety certification required (can be obtained in first two weeks).
• Strong communication, patience in teaching, multitasking under pressure, reliable leadership and customer service.

Responsibilities

• Beverage Preparation & Pastries: Prepare and serve espresso drinks, drip coffee, teas, and specialty beverages to standards, calibrate machines, and present latte art while serving pastries.
• Team Leadership & Training: Guide, mentor, and train junior baristas on coffee prep, customer service, cash handling, and store procedures.
• Floor Coordination: Manage daily workflow, pace orders during peak hours, assist with opening/closing, and manage supplies.
• Customer Service: Engage patrons, offer menu recommendations, resolve issues with a friendly approach.
• Operations & Administrative Support: Assist manager with supply ordering, inventory, stocking and event/meeting support.
• Sanitation & Safety: Maintain health, safety, and cleanliness standards across cafe.

Skills

Barista experience

Team leadership

Coffee knowledge

Customer service

Job description

About Us

Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

About Us

Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Job Description

Our Lead Baristas

Combine standard barista duties with shift leadership, mentoring team members, and helping manage daily café operations. You will be supporting one other barista in a small café within a Century City law firm. The lead barista serves as the primary point of contact on the floor, supporting the firm and other hospitality services by overseeing coffee quality, guiding customer service standards, training new staff, and keeping workflows smooth during busy rushes.

Location: Los Angeles, CA

Pay: 27-30hr

Schedule: Monday to Friday 8:00a.m to 5:00p.m

Core Responsibilities

• Beverage Preparation & Pastries: Prepare and serve espresso drinks, drip coffee, teas, and specialty beverages to strict standards, ensuring proper machine calibration and latte art as well as serve pastries.
• Team Leadership & Training: Guide, mentor, and train junior baristas on coffee preparation, customer service, cash handling, and store procedures.
• Floor Coordination: Coordinate daily workflow, manage order pacing during peak hours, and help with opening or closing duties and supply ordering.
• Customer Service: Engage patrons, offer menu recommendations, and resolve customer service issues with a friendly, welcoming approach.
• Operations & Administrative Support: Assist manager with tasks such as supply ordering, inventory tracking, stocking supplies, pastry ordering and event/ meeting support.
• Sanitation & Safety: Maintain health, safety, and cleanliness standards across the cafe, seating areas, and equipment

Qualifications & Requirements

• Experience: Proven experience as a barista, ideally in a specialty coffee shop environment and as a Lead or Supervisor.
• Technical Skills: In-depth knowledge of coffee/tea origins, brewing methods (pour-over, drip), espresso extraction, equipment maintenance and pastries.
• Certifications: Food handler or manager food safety certification required. This can be obtained in your first two weeks of employment.
• Soft Skills: Strong communication, patience in teaching, multitasking abilities under pressure, reliable leadership skills with a strong passion for customer service.

Physical Demands

• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is 27.00 to 30.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)
• #INDHP

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.