Lead AV/VTC Technician - Top Secret Clearance

Zantech; Maryland; On-site; USD 60,000 - 100,000; Full time

Job summary

Join a dynamic small business that values outstanding performance and employee satisfaction! As a Lead Audio Visual and Video Teleconference Technician, you will provide essential technical support for advanced AV and VTC systems. This role requires strong leadership and communication skills, as you will be the primary contact for VTC operations and will lead the installation of complex systems. If you are passionate about technology and thrive in a fast-paced environment, this opportunity is perfect for you. Embrace the chance to make a significant impact while enjoying competitive compensation and benefits.

Benefits

Competitive compensation

Strong benefits

Vacation package

Fast-paced work environment

Qualifications

• Advanced knowledge of VTC systems and Cisco communication systems.
• Ability to provide technical leadership and crisis response.

Responsibilities

• Serve as the technical point of contact for VTC/AV operations.
• Engineer solutions and maintain AV systems at the Command Center.
• Provide 24/7 on-call support and lead installations.

Skills

Video Teleconferencing (VTC) systems administration

Cisco communications systems

Interpersonal and communication skills

Public speaking

Programming/configuration of VTC codecs

Analytical skills

Education

IAT Level 2 certification

Industry certifications related to Cisco

Annual Information Assurance training

Tools

AMX Roomview

Audio control systems

Job description

Are you looking for your next challenge? Are you ready to work with a performance-based small company? If so, we are looking for you; someone who strives to support a strong team and to deliver “Outstanding Performance…. Always!” We would love to talk with you regarding that next step in your career.

At Zantech, we are a dynamic Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. Come join our team!

Zantech is looking for an upcoming talented Lead Audio Visual (A/V) and Video Teleconference (VTC) Technician to provide technical support for classified and unclassified Audio Visual (A/V) and Video Teleconferencing (VTC) systems.

Responsibilities include, but will not be limited to:

1. Serve as the single technical point of contact to support day-to-day VTC/AV operations
2. Engineer solutions and install infrastructure upgrades to improve VTC operational state
3. Provide technical leadership for crisis response during exercises and real-world events
4. Maintain capabilities of the integrated AV system at the ANGRC's Command Center
5. Respond to system mission-impacting degradations on the same business day
6. Develop AV solutions to meet current and future needs of ANGRC infrastructure
7. Coordinate emergency support services for catastrophic failures of mission-critical equipment
8. Provide 24/7 on-call support when required (approximately 4-6 times per year)
9. Lead installation and configuration of complex AV/VTC systems
10. Coordinate with vendors for proprietary support (Direct TV, Verizon, Avitecture, etc.)
11. Develop and load program scripts to mixers and control panels
12. Provide monthly status reports detailing system changes, issues, and maintenance
13. Train and supervise VTC technicians on new systems and technologies

Required Experience or Knowledge of the following technologies/functions:

1. Advanced knowledge of Video Teleconferencing (VTC) systems administration
2. Experience with Cisco communications systems
3. Demonstrated interpersonal and communication skills with senior military and government civilian leaders
4. Ability to speak publicly, facilitate training, and provide feedback to senior leadership
5. Programming/configuration experience with VTC codecs, video controllers, AMX Roomview, and audio control systems
6. Knowledge of LAN/WAN (IP and ISDN) connectivity for VTC operation
7. Experience managing equipment lifecycle planning and replacement
8. Analytical skills to evaluate and recommend the most efficient and cost-effective solutions

Required Certifications/Education:

1. IAT Level 2 certification (within 6 months of contract start if granted elevated rights to VTC servers)
2. Industry certifications related to Cisco communications systems
3. Annual Information Assurance (IA) training completion required
4. AT Level 1 Awareness Training
5. OPSEC Training

Required Security Clearance:

1. US Citizenship and the ability to obtain and maintain an active DoD Top Secret or higher clearance, per contract requirements.

“Outstanding Performance…Always!”

Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other.

We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers competitive compensation, strong benefits, and a vacation package, as well as a fast-paced and exciting work environment. Come join our team!