Lead AV Event Technician

TeamPeople; Mountain View (CA); On-site; USD 135,000 - 150,000; Full time

Job summary

A leading company is seeking a passionate Lead Event Technician to oversee the technical lifecycle of events. This role involves collaborating with teams, managing AV systems, and mentoring staff to ensure exceptional event experiences. The ideal candidate will have extensive experience in live event production and a strong technical background.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Qualifications

• Minimum 7 years of professional technical live event production experience.
• 3+ years experience managing a team of AV and Events technicians.

Responsibilities

• Lead technical setup and operation of AV systems.
• Develop and enforce Standard Operating Procedures (SOPs).
• Manage end-to-end technical support lifecycle.

Skills

AV Equipment Operation

Interpersonal Skills

Broadcast Environment Experience

Education

7 years of professional technical live event production experience

3+ years line managing AV and Events technicians

Tools

Ross Carbonite

Sony RCP 1500

ETC Ion Lighting Desk

Job description

We're seeking a passionate and technically adept Lead Event Technician to spearhead the growth and execution of our client's newly established, state-of-the-art event spaces.
In this pivotal role, you'll take ownership of the entire technical lifecycle, from pre-production planning to flawless execution and post-event analysis. You'll collaborate closely with the Mountain View onsite production coordinator, the London team Coordination and Events team, and key client stakeholders, ensuring seamless delivery of exceptional event experiences.
SALARY RANGE:
$135,000 - $150,000

Duties & Responsibilities

• Lead the technical setup and operation of sophisticated AV systems, including Ross Carbonite switchers, ETC Ion lighting desks, Sony RCP 1500s, and SSL L100 audio consoles.
• Drive research and development initiatives, identifying opportunities for process improvement, automation, and enhanced output quality.
• Develop and enforce Standard Operating Procedures (SOPs), ensuring consistent excellence in event delivery.
• Serve as the technical expert in client engagements, translating complex technical concepts into clear, actionable insights for both technical and non-technical audiences.
• Proactively collaborate with clients to implement technical enhancements and ensure their vision is realised.
• Represent the technical team in client meetings, fostering strong relationships and exceeding expectations.
• Manage the end-to-end technical support lifecycle, mitigating risks and ensuring seamless event execution.
• Lead the planning, staffing, and delivery of diverse event requests, consistently meeting and exceeding SLAs and KPIs.
• Grow and mentor a team of AV and Event technicians, assessing skills and implementing training to improve efficiency and proficiency.
• Oversee the reporting of staff, client, and technical failures.
• Leverage your experience in a broadcast environment, particularly within gallery/master control room settings, to ensure professional and high-quality productions.
• Have a deep understanding of various event formats, including Q&A, training events, and town hall meetings.

Skills & Qualifications

• Strong proficiency in operating a range of installed AV equipment, including Ross Carbonite, Barco switching, Sony RCP 1500 and ETC Ion lighting desk
• Exposure to ETC Ion lighting desk and Sony RCP 1500 is desirable
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team
• Experience working in a broadcast environment, with specific exposure to operating in a gallery/master control room setting
• Understanding and experience of various event formats, including Q&A, training events, town hall meetings etc.

Education & Experience

• Minimum 7 years of professional technical live event production experience
• 3+ years experience of line managing a team of AV and Events technicians at varying levels

To Apply

Diversity Inclusion & Customer Service Statement

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.