Lead Automotive Technician

Monro Muffler Brake Inc.; Carlisle (Cumberland County); On-site; Full time

Job summary

Join a leading automotive service provider where your skills and passion for cars can thrive! This role offers a dynamic work environment focused on delivering exceptional service to guests while performing vehicle diagnostics and maintenance. As part of a dedicated team, you will have the opportunity to grow your career through on-the-job training and company-sponsored certifications. With a strong people-first approach, this innovative firm values every teammate and is committed to helping you shape a better future in the automotive industry. If you are motivated, enjoy teamwork, and have a knack for problem-solving, this could be your next destination!

Benefits

Paid Vacation

Holidays for Full-Time Teammates

Reimbursement for ASE Certifications

401k Eligibility

Employee Discounts

Healthcare, Vision, and Dental for Full-Time Teammates

Performance-Based Incentives

Direct Deposit

Employee Access Perks

Qualifications

• High School Diploma or equivalent required.
• Automotive training or equivalent experience preferred.

Responsibilities

• Conduct basic vehicle diagnostics and routine repairs.
• Perform Monro’s Courtesy Inspection on every vehicle.
• Maintain store cleanliness and safety standards.

Skills

Vehicle Diagnostics

Communication Skills

Basic Car Maintenance

Inventory Management

Safety Standards Compliance

Education

High School Diploma

Automotive Training

Tools

Basic Set of Tools

Job description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.

Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.

Job Description

About the Role:

Pay Information: $17-$22 Guarantee and $25-$40 Flat Rate; Based on Experience

The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.

Responsibilities:

• Perform basic vehicle diagnostics to properly identify required repairs.
• Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians.
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
• Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws.
• Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards.
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
• Perform other duties as assigned and required.

Qualifications

Qualifications:

• High School Diploma or equivalent.
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• ASE certification and State Inspection license (where applicable) preferred.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.
• Required to own a basic set of tools or participate in Monro’s tool purchase program.

Additional Information

Performance based incentives.

Paid vacation and holidays for Full-Time Teammates.

Reimbursement for ASE Certifications.

Reimbursement for State Inspection Licenses, where applicable.

401k eligibility immediately upon hire.

Direct Deposit.

Employee Discounts.

Healthcare, Vision, and Dental for Full time teammates.

Employee Access Perks.

Your next Destination!

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.