Lead Auto Technician & Oil Change Supervisor

Grease Monkey International; Rockford (IL); Vor Ort; USD 20.000 - 33.000; Vollzeit

Zusammenfassung

Grease Monkey 0180 in Rockford, IL is seeking a dependable Key Holder to support daily operations, open/close the service center, and ensure customers receive efficient, friendly service. This role leverages basic automotive knowledge and leadership potential.

As part of the Quick Oil Change team, you will train new employees, manage shift tasks, oversee security, and help maintain a clean, safe environment while delivering efficient service to customers.

Qualifikationen

• Prior experience in a service or retail environment is required.
• Automotive knowledge is a plus and helpful for oil changes and vehicle services.
• Strong work ethic and attention to detail are essential.

Aufgaben

• Unlock and secure the location at the beginning and end of shifts
• In the absence of the Center Manager is responsible for daily deposits to bank and securing the location safe
• Ensure the security of cash from the register drawer and closure of the store safe, in accordance with established protocols
• Assist in leading the team during daily operations and ensuring workflow efficiency
• Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services
• Maintain inventory of supplies and report needs to Center Manager
• Uphold health, safety, and cleanliness standards in the service bays and customer areas
• Provide outstanding customer service and resolve basic issues or complaints
• Report any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center Manager
• Escalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessary
• Train and mentor new employees
• Ensure compliance with company policies and procedures

Kenntnisse

Customer service

Leadership

Attention to detail

Time management

Communication

Jobbeschreibung

Grease Monkey 0180 in Rockford, IL is seeking a dependable Key Holder to support daily operations, open/close the service center, and ensure customers receive efficient, friendly service. This role leverages basic automotive knowledge and leadership potential.

As part of the Quick Oil Change team, you will train new employees, manage shift tasks, oversee security, and help maintain a clean, safe environment while delivering efficient service to customers.