Lead Audio Visual Technician (Buffalo, NY)

Inter Technologies Corporation; East Aurora (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a rapidly growing family-owned business that specializes in audio-visual integration services. As a Lead AV Technician, you will play a crucial role in directing installation teams, ensuring high-quality installations of AV systems across various job sites. This position offers a dynamic work environment where you will be responsible for training technicians, troubleshooting installations, and managing relationships with clients. With a competitive salary and comprehensive benefits package, this role is perfect for someone looking to grow in a supportive and innovative company that values teamwork and excellence in service delivery.

Benefits

Paid vacation

Sick pay

Medical coverage options

Daily per diem while traveling

401k program with employer contribution

Tool kit and uniform

Personal cell phone allowance

Qualifications

• 2-4 years of AV team leadership experience required.
• Strong communication and problem-solving skills essential.

Responsibilities

• Direct and oversee AV technician teams during installations.
• Coordinate travel arrangements for installation teams.

Skills

AV team leadership

Communication skills

Problem-solving

Time management

Ability to lift 75 pounds

Education

CTS-I certification

Tools

Hand tools

Small power tools

Industrial tools

Microsoft Word

Microsoft Excel

Job description

Inter Technologies Corporation (ITC)provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list!

Department: Operations

Reports To: Project Manager or Account Executive

POSITION PURPOSE AND OBJECTIVES:

This position is responsible and accountable for directing and overseeing a team of technicians responsible for the installation of hardware components of audio-visual systems ensuring all financial, programmatic and operating systems meet established targets. This position reports to a Project Manager and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program. As an experienced member of a dynamic installation operation, the Lead AV Technician will work independently to coordinate, receive, inventory, assemble and install AV equipment on job site locations to comply with the company’s policies and procedures, including quality, safety, environmental, and business practices.

Essential job functions, duties and responsibilities:

This position is responsible for independently coordinating and overseeing teams responsible for the process of receiving, inventorying, assembling and installing AV equipment on job site locations. This position requires a variety of duties including construction labor as well as installation, troubleshooting and repair but not limited to:

• Directing the actions of others and be able to complete installations independently
• Coordinating, scheduling, and directing one or more installation teams and to ensure appropriate travel arrangements and accommodations when required
• Being responsible for the training and oversight of level one and level two technicians working at job sites and assisting them in attaining higher level certifications
• Moving and/or repositioning large equipment or wiring supplies. Individuals must be able to lift and carry heavy objects of 75 lbs. unassisted and to steady objects above shoulder height while fastened into place by co-workers
• Troubleshooting audio and video equipment installations
• Installing and terminating cables with the appropriate solder or compression connector
• Drilling in drywall, concrete, and cinderblock for the purpose of installing projectors, projection screens, cameras, and speaker systems
• Working in confined spaces
• Working on ladders and lifts at heights in excess of 10ft
• Performing other duties as assigned

Knowledge, skills and abilities required:

• Prior AV team leadership and management experience (2-4 years)
• CTS-I certification or the ability to achieve certification within 60 days of start date
• Successfully complete criminal background check, motor vehicle review, physical and drug test prior to start
• Strong communication skills and experience directing teams
• Computer proficiency and familiarity with standard office productivity software including Google, Microsoft Word and Excel
• Experience and comfort with hand tools, small power tools and industrial tools
• Ability to learn new tasks quickly
• Ability to make important decisions under tight timelines and in a fast-paced environment
• Problem-solving and time management skills
• Friendly and approachable
• Valid driver’s license with less than two citations in last two years and reliable transportation
• Ability to lift 75 pounds and complete ladder and other safety training

Supervisory Responsibilities:

• Coordinating and directing one or more AV technician teams on job sites
• Requesting and coordinating the travel and accommodation needs of AV technician teams
• Managing and maintaining the relationships with customer point-of-contacts at various job sites

Working Conditions:

Work can be in normal comfortable air-conditioned environments, but will also include less comfortable cold or hot construction environments and on rare occasion, tasks require work outdoors

Success Factors:

The personal characteristics that make an individual successful in this industry include:

• Optimism through challenges that demonstrates leadership and role-modeling
• Growth mindset that demonstrates adaptability and accountability
• Manages stress well and displays proactive decision making
• Shows initiative and is proactive, dependable and productive to complete tasks effectively and efficiently
• A professional attitude focusing on the success of Inter Technologies Corporation with a high degree of attention to details
• Works well with others, including taking direction and offering/receiving constructive feedback
• A professional and respectful attitude in dealing with others and adjusting to varied job assignments and tasks
• An aptitude toward time and resource management
• A desire to progress in job knowledge and qualifications and take on new responsibilities
• A desire to help others accomplish tasks and achieve goals
• Reporting to job locations on time and in appropriate work attire/PPE and ensuring that all team members do as well

Job offer consists of a competitive salary and benefits package that includes:

• Paid vacation and sick pay
• Medical coverage options: health, vision and dental
• Generous daily per diem while traveling to cover meals and non-reimbursable incidentals
• In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts
• 401k program after one year of service and with employer contribution after one year of enrollment
• Tool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowance

Job Type: Full-time

Pay: $25.00 - $40.00 per hour or commensurate with experience and in accordance with New York prevailing hourly wage requirements where applicable

Job Location: Job sites will vary throughout the Buffalo, NY metropolitan area. Residency within 60 miles of Buffalo, NY is required. As a national company, opportunities to work at job sites across the country are also available.

*Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change.

The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation.