Lead Audio Visual Technician

Ultimate Technologies Group; Fishers (IN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Lead Audio-Visual Technician to join their dynamic team. This role involves leading a team, installing cutting-edge audio-visual technology, and ensuring exceptional service delivery. The company is known for its collaborative culture and commitment to innovation, offering a motivating environment where you can thrive. You will have the opportunity to work on diverse projects, travel to client sites, and contribute to a company that values growth and customer satisfaction. If you're passionate about audio-visual solutions and team leadership, this is the perfect opportunity for you.

Benefits

Annual performance-based increases

Full benefits

Stock ownership

Phone reimbursement

Company van

Internal promotions prioritized

Summer and Christmas parties

Chili cook-off

Service day

Semi-casual attire

Qualifications

• 3-5 years of experience in audio-visual technology.
• Experience with Crestron and Biamp systems.
• Ability to lift 50+ pounds regularly.

Responsibilities

• Lead and mentor a team of audio-visual technicians.
• Install and troubleshoot audio-visual technology.
• Collaborate with project managers and sales teams.

Skills

Audio-Visual Technician Experience

Crestron Experience

Biamp Experience

Commercial Audio-Visual Installation

Organization

Communication

Leadership

Education

Bachelor's Degree

Job description

The Company

Ultimate Technologies Group is a family-owned audio-visual technology company headquartered in Fishers, IN. UTG was founded in 2017 by co-owners Will and Tiffany O’Brien. Our purpose is to design, install, and service complex, high-performance, reliable AV technology commercially and globally. We focus on providing an easy user interface and industry-best service. We make virtual hybrid communication simple and consistent to help organizations communicate their stories with interactive digital experience centers. What differentiates UTG from the others is our obsession with matching our customers’ sense of urgency for rapid and effortless service. To accomplish this, we hire only the best talent - a mix of technical and interpersonal skills, with the desire and potential to grow to higher levels in the future to keep up with our growth. Our model has been well received and has fueled growth and loyalty with a customer retention rate of over 99%!

Company Culture

UTG's culture is distinct, emphasizing our values of service, constant experimentation, and transparent communication. We provide a motivating and collaborative environment in which team members can reach their full potential. Some of the celebrations and benefits you can look forward to are:

• Earned Best Places to Work 7 consecutive years!
  
• Annual performance-based increases and bonuses
• Full benefits
• Stock ownership
• Phone reimbursement
• Company van
• Internal promotions prioritized
• Summer and Christmas party
  
• Chili cook-off
• Service day
• Semi-casual attire

The Role

UTG is committed to delivering exceptional audio-visual solutions and services. We value dedication, innovation, and a customer-first approach in everything we do. Our Lead Audio-Visual Technicians are integral to our success, and we rely on their expertise to get the job done right. This position is based out of our headquarters in Fishers and will require travel to client sites in the surrounding Indianapolis area. Occasional out-of-state travel will be required (once per month, on average). However, if hired to service our largest customer, travel is much more frequent with out-of-state travel being weekly. This position offers the convenience of a company van, allowing you to travel directly from your home to various worksites.

Responsibilities

• Team Leadership: Lead and mentor a team of audio-visual technicians, fostering a collaborative and productive work environment.
• Project Preparation: Assist in the preparation for audio-visual projects, including testing equipment and ensuring all necessary tools and materials are available and accounted for.
• Project Execution: Install audio-visual technology for standard and custom projects. Help manage project timelines and expectations.
• Troubleshooting and Issue Resolution: Identify, troubleshoot, and resolve technical issues that arise during projects to ensure seamless execution.
• Collaboration: Work closely with project managers, sales teams, and engineers to align on project goals and deliverables.
• Customer Interaction: Represent UTG professionally when interacting with customers, upholding the company's values of service and excellence.
• Travel: This position is based out of our headquarters in Fishers and will require significant travel to client sites in the surrounding Indianapolis area. Occasional out-of-state travel will be required (Typically once a month or less). However, if hired to service our largest customer, travel is much more frequent with out-of-state travel being weekly.

Competencies

Must-Haves

• 3-5 Years AV Technician Experience
• Crestron and Biamp Experience
• Commercial Audio-Visual Installation Experience
• Valid Driver's License
• Willingness to Travel to Client Sites
• Able to Regularly Lift 50+ Pounds

Nice-to-Haves

• Crestron and Biamp Certifications
• Bachelor's Degree

Soft Skills

• Organization
• Communication
• Cross-Function Collaboration
• Leadership

If you are a motivated and experienced audio-visual professional with a passion for leading teams and delivering outstanding service, we encourage you to apply for this exciting opportunity.

Note: We are happy to connect with non-Lead Technicians (pending our current ability to train). If you are in the early days of your career and looking for an opportunity in the AV industry, you may apply to this posting as well.