Lead Audio & Smart Home Integration Technician

Sound Xperience; Jenkintown (PA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary based on experience

Company vehicle and tools (if applic.)

Health, dental, and vision insurance

Paid time off and holidays

Retirement plan options

Ongoing training and certification

Career advancement opportunities

Job summary

Sound Xperience is seeking a Lead Audio Technician to oversee residential and commercial A/V integration projects. The role requires leadership of field teams, advanced troubleshooting, and certification in Control4 and Lutron systems. Strong customer-facing skills and project management are essential.

This on-site, field-based position offers growth opportunities, competitive compensation, and comprehensive benefits as part of a locally owned A/V company serving the Philadelphia region.

Qualifications

• Minimum 5 years of hands-on experience in custom audio/video integration and automation systems.
• Current Control4 Certification (Installer and/or Programmer).
• Current Lutron Certification (RadioRA, HomeWorks, or equivalent).
• Strong troubleshooting and diagnostic skills.
• Ability to read blueprints, schematics, and technical documentation.

Responsibilities

• Lead and manage audio/video installation projects from start to finish.
• Supervise and mentor installation technicians on job sites.
• Install, configure, and troubleshoot advanced audio, video, networking, automation, and control systems.
• Program and commission Control4 automation systems.
• Install, configure, and troubleshoot Lutron lighting control and shading systems.
• Interpret system designs, wiring diagrams, blueprints, and project documentation.
• Coordinate with project managers, clients, builders, electricians, and other trades.
• Diagnose and resolve technical issues during installation and post-installation service calls.
• Train clients on the operation of integrated technology systems.
• Maintain accurate project documentation and progress reports.
• Ensure compliance with industry standards, local codes, and workplace safety requirements.

Skills

Leadership

Project coordination

Attention to detail

Problem solving

Customer relationship management

Time management

Technical expertise

Quality assurance

Job description

Job Description

We are seeking an experienced and highly skilled Lead Audio Technician to join our team. The ideal candidate will have a minimum of 5 years of experience in residential and commercial audio/video integration, be certified in Control4 and Lutron systems , and possess strong leadership, troubleshooting, and project management skills. This position is responsible for overseeing installations, supervising field technicians, ensuring quality standards are met, and delivering exceptional customer experiences.

Key Responsibilities

• Lead and manage audio/video installation projects from start to finish.
• Supervise and mentor installation technicians on job sites.
• Install, configure, and troubleshoot advanced audio, video, networking, automation, and control systems.
• Program and commission Control4 automation systems.
• Install, configure, and troubleshoot Lutron lighting control and shading systems.
• Interpret system designs, wiring diagrams, blueprints, and project documentation.
• Conduct quality assurance inspections to ensure installations meet company standards.
• Coordinate with project managers, clients, builders, electricians, and other trades.
• Diagnose and resolve technical issues during installation and post-installation service calls.
• Train clients on the operation of integrated technology systems.
• Maintain accurate project documentation and progress reports.
• Ensure compliance with industry standards, local codes, and workplace safety requirements.

Required Qualifications

• Minimum 5 years of hands-on experience in custom audio/video integration and automation systems.
• Current Control4 Certification (Installer and/or Programmer).
• Current Lutron Certification (RadioRA, HomeWorks, or equivalent).
• Extensive experience with:
• • Distributed audio systems
  • Home theater systems
  • Video distribution systems
  • Structured wiring
  • Networking and Wi-Fi systems
  • Security and surveillance integration
  • Smart home automation platforms
• Strong troubleshooting and diagnostic skills.
• Ability to read blueprints, schematics, and technical documentation.
• Excellent communication and customer service skills.
• Valid driver's license and reliable transportation.
• Ability to lift up to 50 pounds and work on ladders and in construction environments.

Preferred Qualifications

• Additional certifications from manufacturers such as Sonos,, Ubiquiti, or Josh.ai.
• Experience managing installation teams and multiple concurrent projects.
• Knowledge of residential and low-voltage systems.

Key Competencies

• Leadership and team development
• Project coordination
• Attention to detail
• Problem-solving
• Customer relationship management
• Time management
• Technical expertise
• Quality assurance

Benefits

• Competitive salary based on experience and certifications
• Company vehicle and tools (if applicable)
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Ongoing training and certification opportunities
• Career advancement opportunities

Job Type: Full-Time
Experience Required: 5+ Years
Certifications Required: Control4 and Lutron
Work Location: On-site / Field-Based

Company Description

We’re your local A/V consultants.
In June 2014, Paul Sandquist realized Philadelphia needed a trusted source for reliable A/V systems. Rounding up the finest installers and system designers in the area, he founded Sound Xperience, aiming to provide the region with affordable custom solutions and the friendly, personable service you can only get with an independently owned A/V company.
The pros at Sound Xperience are focused on designing the best audio, video, and automation systems money can buy at any budget. From basic TV mounting to whole-house automation systems, we have the tools, staffing, and expertise needed to take your home entertainment experience to the next level.

When it comes to technology, we do it all:

• Home Theater Installation
• Surround Sound Systems
• Outdoor Speakers and TVs
• Computer Networking
• Smart Home Control
• Automated Lighting, Shades, and Drapes