Lead Associate, Footwear PT

Under Armour; Charlotte (NC); Presencial; USD 21.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous employee discount

Contests with merchandise prizes

High-energy team environment

Professional development and career-op

Seasonal and long-term opportunities

Descripción de la vacante

Under Armour is seeking a Lead Associate, Footwear to drive footwear sales and elevate the athlete experience. You will lead by example, energize the team, and deliver standout service in a dynamic store environment.

You will leverage your footwear product knowledge to connect with every athlete, hit performance goals, and bring the Under Armour brand to life—step by step.

Formación

• Experience in customer-focused retail environments is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced store setting and help teammates succeed.

Responsabilidades

• Provide exceptional customer service based on footwear needs.
• Create an athlete-focused shopping experience unique to Under Armour.
• Coach teammates on footwear products and selling techniques.
• Process omni-channel requests following company policies.
• Promote core and new season footwear products with product knowledge.
• Assist with store operations including cash desk and merchandising.

Conocimientos

Customer service

Communication skills

Team leadership

Descripción del empleo

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

Purpose of Role

Step into Leadership: Drive Footwear Sales & Elevate the Athlete Experience

As the Lead Associate, Footwear, you'll be the go-to expert on all things shoes - fueling sales, energizing the team, and delivering standout service. You'll create a clean, dynamic shopping environment while using your product knowledge and passion for performance to connect with every Athlete who walks through the door. This is your chance to lead by example, hit key performance goals, and bring the Under Armour brand to life - one step at a time.

Your Impact

We Count On Our Lead Associate, Footwear To

• Provide an exceptional customer service experience based on footwear needs
• Provide an athlete experience unique to Under Armour
• Coach fellow teammates on footwear products and best-selling practices
• Complete omni-channel requests for athletes in line with Under Armour’s policies and procedures where applicable
• Promote core & seasonal products to athletes by incorporating knowledge of the selling process.
• Aid Athletes according to UA service model, communicate brand values, and identify sales opportunities
• Provide feedback on store operations to the Store Leadership
• Assist as needed in operations; cash desk/ticketing/merchandising/stock replenishment
• Collaborate with teammates to achieve store goalsAbility to actively listen to feedback from leadership to continue to grow as a teammate
• Perform other tasks as assigned by management

Requirements

• At least 18 years old
• 1-year previous retail experience
• Available to work a flexible schedule, including evenings, weekends, and holidays
• Local language fluency required; basic English is a plus
• Strong communication skills
• Basic numeracy, literacy, listening, and communication skills
• Ability to establish interpersonal relationships
• Demonstrate critical thinking to solve routine problems
• Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs. /12 kgs during each work shift with or without accommodation
• Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)

Benefits & Perks

• Generous employee discount
• Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes
• High-energy environment, working alongside people who appreciate the power of a team
• Opportunities for professional development and advancement
• Priority consideration to return for future seasonal hiring periods
• Opportunities for regular part-time and full-time roles

$15.75 - $17.73

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via [e-mail].