Lead Associate 2 - Key Holder

Goodwill Industries of Northwest North Carolina, Inc.; Asheville (NC); On-site; USD 20,000 - 28,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina, Inc. in North Carolina is seeking a Lead Associate to provide store leadership in the absence of management. You will supervise staff, handle cash operations, and ensure smooth daily store activities while upholding customer service excellence.

The role requires prior supervisory experience and a high school diploma or equivalent. Schedule includes most store hours with evenings and weekends; pay is $17.25 per hour. EOE and E-Verify are observed.

Qualifications

• Lead or supervisory experience required.
• Ability to work flexible store hours, including evenings and weekends.
• High School Diploma or equivalent preferred.

Responsibilities

• Close store and reconcile cash with daily sales reports.
• Prepare and maintain records of store operations and reports.
• Cash register/customer service duties.
• Receiving, pricing and stocking donations; occasional heavy lifting.
• Hanging, inspecting and tagging textiles and clothing.

Skills

Customer service

Supervisory experience

Education

High School Diploma or equivalent

Job description

Description

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

JOB DESCRIPTION: Our Lead Associates provide store leadership in absence of Store Manager/ Assistant to the Manager, demonstrating to the store staff our commitment to friendly customer service and team work. Must show integrity and resourcefulness and enjoy a varied and very fast-paced environment.

Lead Associates are responsible for the following duties (some of which are required only in the absence of other management team):

• Closes store, reconciles cash with daily sales reports and secures facility for night,


• Prepares and maintain records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary.


• Cash register/customer service.


• Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)


• Hanging/Inspecting/Tagging textile & clothing in a production style setting.

EDUCATION: High School Diploma or equivalent preferred.

EXPERIENCE: Lead or supervisory experience required.

HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 9am to 8pm, opening at 11AM on Sunday.

PAY: $17.25

EOE: E-Verify Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.