Lead Application Analyst

First National Bank Of Pennsylvania; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

First National Bank Of Pennsylvania in Pittsburgh, PA, is seeking a Lead Application Analyst to oversee work planning, project timelines, and workforce management within Technology. You will monitor system health, analyze performance, coordinate with vendors, and help design and implement scalable application services.

Candidates should have BA/BS and at least 7 years of related experience, with strong problem-solving and communication skills.

Qualifications

• BA or BS degree required.
• Minimum 7 years of job-related experience.
• Experience in technology projects and application performance.
• Advanced training and certification in the application domain.

Responsibilities

• Develop work plans and manage timelines for technology projects.
• Monitor system health and performance, and escalate issues.
• Lead vendor coordination for application platforms.
• Analyze root causes across hardware, software, and databases.
• Collaborate with business units and management on strategic needs.
• Review contracts and statements of work with vendors.

Skills

Customer service

Multitasking

Analytical skills

Interpersonal skills

Detail-oriented

Tech experience

Education

BA or BS

Job description

Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future.

Please note: this on-site position is based at our Financial Center in Pittsburgh, PA. Candidates must be local, or willing to relocate to the area. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

At First National Bank, we value related, relevant experience and what you've accomplished in your career. For this position, we will accept four (4) years of commensurate experience in lieu of the education requirements below.

Position Title: Lead Application Analyst

Business Unit: Technology Reports to: Varies by Assignment

Position Overview

This position is primarily responsible for developing work plans or reviewing work plan timelines and managing workflows to meet timeframes. The incumbent participates in the project management estimation process, manages and plans for service demand forecasts and may participate in the development of business cases to support Technology projects. The incumbent helps to improve application performance and determines root cause problems with hardware, software and databases and has expertise in all phases of hardware, software and application activities.

Primary Responsibilities

Provides top technical and application business expertise to multiple end user groups. Monitors system health, reviews logs and reports and escalates issues to vendors. Performs proactive and preventative maintenance. Uses available data to proactively improve application performance. Designs server applications and performance metrics for monitoring system health. Formulates and defines system requirements and objectives based on business needs and performance goals. Identifies, explains, resolves and prevents application performance issues. Recommends improvements for business processing requirements and recommends design requirements during installations and upgrades. Provides technical consulting on business implications of application performance. Leads strategic planning efforts in regard to the development of the application platform to meet organizational requirements and support growth. Communicates with lines of business users and Technology. Requires excellent technology project management skills. Prevents reliability and performance issues of business applications. Recommends actions to Technology partners to achieve lines of business goals and objectives. Creates and modifies complex processes to solve capacity, limitations and performance issues. Analyzes and revises system hardware and software. Solves or prevents complex business problems with hardware, software and databases. Provides experience to achieve optimum performance and eliminate down time. Designs and implements tracking processes for hardware and software performance. Works with management to set tactical plans to meet objectives. Exerts wide latitude under management oversight in determining objectives for assignments to meet user and Technology requirements. Acts independently on defined project tasks. Reviews, discusses, designs and implements application changes. Works with Technology, Project Management Office and line of business partners. Collaborates with senior management within the Bank. Develops and maintains relationships with vendor and consultants. Conducts first review on all contracts and statements of work, etc. Collaborates with vendors to set strategic course for the application platform. Serves as a vendor liaison for assigned applications. Leads team, helps coordinate work and processes, assigns work and provides input for performance management. Performs other related duties and projects as assigned.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position

BA or BS

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position

7

Skills Required to Perform the Primary Responsibilities of this Position

Excellent customer service skills Ability to use general office equipment Ability to work and multi-task in a fast paced environment Excellent organizational, analytical and interpersonal skills Detail-oriented 7 years of technology related experience supporting a variety of applications Advanced knowledge of administration, processes and operations and determining root cause problems with hardware, software and databases

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position

Advanced training and certification in the application domain

Physical Requirements or Work Conditions Beyond Traditional Office Work

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Company Culture

A culture of teamwork. A history of success. As a leading diversified financial services company, F.N.B. Corporation (FNB) offers a wide range of opportunities for individuals who want to grow their careers. The FNB team is a group of highly qualified professionals who work together to provide comprehensive financial solutions across our corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina. Our consistent recognition as a best place to work and top workplace by our own employees symbolizes the outstanding culture we represent.