Application Analyst 2

First National Bank; Pittsburgh (Allegheny County); On-site; USD 70,000 - 90,000; Full time

Job summary

First National Bank in Pittsburgh is hiring an Application Analyst 2 to support specific components of large projects using project management techniques. This role entails applying technical skills to enhance operational effectiveness within the Technology Department.

Qualified candidates should have an associate's degree and at least 6 years of relevant experience, including in cloud services and SQL database management. A preferred background includes banking experience and familiarity with DevOps processes.

Qualifications

• 2 years of relevant experience accepted in lieu of education requirements.
• 6+ years of experience is required.
• Experience with application administration and support components.

Responsibilities

• Support defined end-user groups.
• Monitor system health and escalate issues to vendors.
• Analyze and monitor application performance.

Skills

In-depth experience with .NET Framework or Java

In-depth experience in enterprise-level cloud and mobile applications

Strong knowledge and experience with SQL queries and databases

Strong debugging and troubleshooting skills

Experience with third-party financial solutions

Knowledge of DevOps process

Experience in agile delivery

Excellent customer service skills

Excellent organizational and analytical skills

Education

Associate's degree

Job description

Primary Office Location

626 Washington Place, Pittsburgh, Pennsylvania 15219

Eligibility

This on-site position is based at our Financial Center in Pittsburgh, PA. Candidates must be local or willing to relocate to the area.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

At First National Bank, we value related, relevant experience and what you've accomplished in your career. For this position, we will accept two (2) years of commensurate experience in lieu of the education requirements below.

Position Overview

This position is primarily responsible for supporting specific components of a large project or support initiative using project management techniques and analytical abilities. The incumbent diagnoses and solves business problems ensuring decisions are consistent with management directives and the Technology strategic plan. These decisions greatly impact the corporation and the operational effectiveness of the Technology Department. This is an entry point for external candidates and an opportunity for internal candidates who possess core competency and education and experience requirements.

Key Qualifications

• In-depth experience with .NET Framework or Java
• In-depth experience in enterprise-level cloud and mobile applications
• Banking experience with Fiserv Premier, Corillian, Mobiliti etc. is highly preferred
• Strong knowledge and experience with SQL queries and databases like PostgreSQL, MySQL, SQL Server
• Experience with designing, implementing, integrating with third‑party solutions
• Strong debugging and troubleshooting skills through application, platform and infrastructure tier
• Experience with third‑party financial solutions such as Plaid, Alloy, Temenos is preferred
• Knowledge of DevOps process with enterprise architecture
• Familiarity with a source control system (GitHub, SVN, etc.)
• Experience in agile delivery and tools like Jira, Rally, ServiceNow

Position Title

Application Analyst 2

Business Unit

Technology

Reports To

Varies by Assignment

Primary Responsibilities

Provides technical and business support to several defined end‑user groups. Monitors system health, reviews logs and reports and escalates issues to vendors. Has technical proficiency with business requirements, application administration and performance and is skilled to work in all phases of hardware, software and application activities.

Analyzes, implements, modifies and monitors application performance. Monitors and tunes server applications and performance. Recommends system requirements and objectives based on business needs and performance goals. Identifies, explains and resolves application performance issues.

Implements installations and upgrades. Provides technical guidance for business implications of application performance. Assesses and recommends modifications in functions and service to support the evolving needs of the business and growth. Requires good technology project management skills and the ability to communicate with line of business partners and Technology.

Improves reliability and performance of business applications. Troubleshoots system hardware and software, solves complex business problems with hardware, software and databases. Monitors and tunes system to achieve optimum performance and minimize or eliminate downtime. Reviews data to solve capacity, limitations and performance issues.

Reviews hardware and software audits for proactive approach. Exerts latitude in determining objectives of assignments. Acts independently on defined project tasks. Develops plans and receives direction from management. Acts as vendor liaison for assigned applications.

Uses technical competencies in business requirements, application administration and performance. Works at a high level in all phases of hardware, software and application activities. Provides technical and business support to a defined end‑user group. Monitors system health, reviews logs and reports and escalates issues to vendors.

Works independently or as part of a team to achieve results. Follows change control procedures and proposes and discusses application changes. Works with Technology, Project Management Office and lines of business partners and Technology partners to achieve lines of business goals and objectives.

Works with vendors and external support personnel to resolve issues and improve performance. Collaborates with vendors to fully leverage the application platform to best advantage.

Performs other related duties and projects as assigned.

Minimum Education

Associate’s degree

Minimum Years of Experience

6 years

Skills

• Excellent customer service skills
• Ability to use general office equipment
• Ability to work and multi‑task in a fast-paced environment
• Excellent organizational, analytical and interpersonal skills
• Detail‑oriented
• Skilled and direct experience working with application administration and support components including hardware, software and databases and recognizing and troubleshooting complex problems with these components

Licenses/Certifications

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work

N/A

Compliance and Risk Management

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.