Lead and Referral Specialist, Bureau of Early Intervention

NYC Department of Social Services; New York (NY); Hybrid; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking division dedicated to promoting health and well-being for families and children in New York City. This role involves outreach to families, data entry, and collaboration with various health initiatives. As part of a committed team, you'll contribute to social justice and health equity, making a real difference in the community. Enjoy unmatched benefits, including loan forgiveness options, a premium-free health insurance plan, and the potential for job security in a supportive work environment. Embrace the opportunity to work from home up to two days a week and participate in a robust wellness program while serving the diverse communities of NYC.

Benefits

Loan Forgiveness

Premium-free health insurance

Defined benefit pension plan

Tax-deferred savings program

Worksite Wellness Program

Work From Home Policy

Job Security

Qualifications

• High school diploma or equivalent with 3 years of community work experience.
• Strong communication and organizational skills are essential.

Responsibilities

• Conduct outreach to families of children with elevated lead levels.
• Enter data in databases and process referrals as necessary.

Skills

Excellent telephone skills

Computer skills

Writing skills

Good communication skills

Organizational skills

Ability to work under pressure

Ability to meet deadlines

Education

High school graduation or equivalent

Three years of experience in community work

Tools

Databases

Job description

PROGRAM AND JOB DESCRIPTION:

The Division of Family and Child Health (DFCH) of the New York City Department of Health and Mental Hygiene is charged with the creation and oversight of programs, policies, services, and environments that support physical and socio-emotional health, and promote primary and reproductive health services, health equity, social justice, and well-being for New York City families and children. The Division is comprised of the Bureau of Maternal Infant and Reproductive Health, the Bureau of Early Intervention, the Office of School Health, and the Bureau of Administration. The vision of the DFCH is that every child, woman, and family recognizes their power and is given the opportunity to reach their full health and development potential. We encourage qualified applicants with demonstrated commitment to social justice, particularly racial, gender, and LGBTQ equity to apply.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

1. Conduct phone and mail outreach to families of children with elevated lead levels
2. Score ASQs and discuss results and next steps with families
3. Receive and process BEI referrals as necessary
4. Enter data in databases

PREFERRED SKILLS:
Excellent telephone, computer, and writing skills. Additionally, possess good communication and organizational skills. The ability to work under pressure and meet deadlines is a plus.

Why you should work for us:

1. Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
2. Benefits: City employees are entitled to unmatched benefits such as:
   
   1. a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
   2. additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
   3. a public sector defined benefit pension plan with steady monthly payments in retirement.
   4. a tax-deferred savings program.
   5. a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
3. Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
4. Job Security: You could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Minimum Qualifications:

1. High school graduation or equivalent and three years of experience in community work or community-centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Additional Information:
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.