Lead Analyst, Middle Office (ETF Operations)

T. Rowe Price in; Baltimore (MD); Hybrid; USD 108,000 - 184,000; Full time

Job summary

Join a forward-thinking asset management organization where you can lead the oversight of ETF Operations. This role offers the chance to manage complex trade processes, optimize operations, and implement process improvements. Collaborate with a diverse team to enhance client experiences while ensuring accuracy and compliance. Enjoy a hybrid work environment that values work-life balance and provides a comprehensive benefits package. If you're passionate about making a difference and thrive in a dynamic setting, this is the opportunity for you.

Benefits

Competitive compensation

Annual bonus eligibility

Generous retirement plan

Hybrid work schedule

Health and wellness benefits

Paid time off

Family care resources

Qualifications

• 8+ years of relevant work experience required.
• Strong ETF knowledge and trade support expertise preferred.

Responsibilities

• Oversee trade management responsibilities for ETF Operations.
• Manage relationships with third-party vendors and stakeholders.

Skills

ETF operations experience

Derivatives/Collateral management

Trade support expertise

Communication skills

Problem-solving skills

Process improvement

Technical skills (Charles River IMS, SQL)

Education

Bachelor's degree

Tools

Charles River IMS

SQL

Job description

Lead Analyst, Middle Office (ETF Operations) (Education)

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.

We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You'll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you'll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.

Join us for the opportunity to grow and make a difference in ways that matter to you.

About the Team

The Global Middle Office teams, based in Baltimore, Colorado Springs, London, Hong Kong, and Singapore, manage investments through the trade lifecycle and oversee record keeping, working closely with our service providers. This role will be based in the US working closely with the other Middle Office associates as part of a 50+ Middle Office team. The team focuses on activities including trade support for all products including equity, fixed income, derivatives, collateral and margin processing, securities lending and cash services, securities and account setup and maintenance, control and risk oversight.

Role Summary

Leads the oversight of trade management responsibilities for ETF Operations and associated tasks. Utilizes technical and operational knowledge to resolve complex operating and accounting issues that often involve multiple internal groups or external parties. Responsible for facilitating front to back operations process of the ETF trade lifecycle, including working with traders on booking through to final settlement, and facilitate issue resolution across teams. Manages relationships with third-party vendors. Works with the team in developing operational goals that are aligned with functional strategy. Identifies, drives, and implements process improvement initiatives with a critical focus on risk, control, and scalability.

Responsibilities

• Directs a broad range of trade management and portfolio services activities enabled by an internal control environment that produces industry-leading accuracy and timeliness.
• Leverages deep ETF knowledge, overall equity and fixed income trade support expertise, and knowledge of the broader industry environment and client account trends to optimize operations and lead/execute changes in processes, protocols, and/or technologies to support an improved client experience.
• Navigates and resolves complex situations and ensures alignment with Senior Management's priorities; negotiates and facilitates a resolution to significant operational roadblocks, leveraging established relationships with key stakeholders and other regions. Manages relationships with third-party providers, ensuring quality and performance standards are met and holding them accountable to established service-level agreements. Provides recommendations on the selection of third-party providers. Oversees large-scale transitions to the end-state infrastructure of outsourced providers.
• Demonstrates excellent communication and problem-solving skills to work independently and provide solutions to clients, third-party vendors, and internal team inquiries.
• Manages processes and provides guidance to teams on the implementation of new policies to follow regulations. Supports a world-class portfolio services internal control environment that produces industry-leading accuracy and timeliness. Develops and leads cross-departmental and cross-divisional initiatives designed to improve accuracy, generate efficiencies, and reduce risk.
• Following established controls, checks and validates third-party reconciliations; provides feedback on third-party performance and quality to management. Works with clients and internal stakeholders to prepare account outsourcing plans; stewards account transition process to the end-state infrastructure of outsourced providers.
• Analyzes report metrics and develops recommendations to address deficiencies.

Qualifications

Required:

• Bachelor's degree or the equivalent combination of education and relevant experience AND
• 8+ years of total relevant work experience

Preferred:

Experience with Middle Office ETF Operations or Specialist role including:

• 5+ years of ETF operations experience strongly preferred
• 5+ years of Derivatives/Collateral management experience within ETFs strongly preferred
• Knowledge of the ETF product and the mechanics of its trading lifecycle, including but not limited to the overall create redeem business, collateral management, settlements, clearing, reconciliations
• Knowledge of third-party vendor oversight, as well as overall trade support experience
• Leadership, self-motivated, and demonstrated examples of value-add activities
• Strong technical skills – in-depth knowledge of systems, processes or function (i.e. Charles River IMS, SQL or similar)
• Demonstrated ability to manage competing priorities and deadlines
• Demonstrated ability to collaborate in a team environment and build strong relationships with Front Office.
• Demonstrated initiative to proactively initiate process improvement opportunities
• Adept at managing complex issues, identifying alternative solutions and recommendations
• Strong written and verbal communication skills

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to two days per week from home; however, we may consider a full-time teleworker (remote) for the role.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant work status).

Base Salary Ranges

Please review the job posting for the location of this specific opportunity.

$108,000.00 - $184,000.00 for the location of: Maryland, Colorado, Washington and remote workers

$119,000.00 - $203,000.00 for the location of: Washington, D.C.

$135,000.00 - $230,000.00 for the location of: New York, California

Placement within the range provided above is based on the individual's relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.

This job posting is expected to be available until: 06/14/2025

Commitment to Diversity, Equity, and Inclusion

At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all.

Benefits

We value your goals and needs, at work and in life. As an associate, you'll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.

Featured employee benefits to enrich your life:

• Competitive compensation
• Annual bonus eligibility
• A generous retirement plan
• Hybrid work schedule
• Health and wellness benefits, including online therapy
• Paid time off for vacation, illness, medical appointments, and volunteering days
• Family care resources, including fertility and adoption benefits

Learn more about our benefits.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.