Lead, Advanced Analytics, Community Support & Aircover

airbnb, Inc.; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

A leading company in the travel industry is seeking a Lead for Advanced Analytics to enhance guest and host experiences. The role involves driving product analytics, building data tools, and collaborating with cross-functional teams to inform business decisions. Ideal candidates will have extensive experience in data analysis, strong communication skills, and proficiency in programming languages like Python or R.

Benefits

Bonus

Equity

Employee Travel Credits

Qualifications

• 5+ years in industry experience in a quantitative field.
• Experience in A/B testing and statistical data analysis.

Responsibilities

• Provide insights and recommendations to product and business leaders.
• Build metrics and dimensions in data warehouse for business decisions.
• Collaborate with teams to design and evaluate A/B tests.

Skills

Communication

Collaboration

Data Analysis

Statistical Analysis

Programming

Education

Masters or PhD in a quantitative field

Tools

Python

R

SQL

Job description

Lead, Advanced Analytics, Community Support & Aircover

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

We are looking for an Advanced Analytics lead to help Airbnb enable travel for our millions of guests and hosts on our platform. This role will sit under the Advanced Analytics family and support Product and Business leaders within our Aircover and Insurance organization.

The Difference You Will Make:

• Data thought partner to product and business leaders across marketplace teams through providing insights, recommendations, and enabling data informed decisions.
• Drive day to day product analytics and create scalable data tools
• Identify pain points in traveling and hosting and work with product leadership to improve experiences for our guest and host community

A Typical Day:

• Build metrics and dimensions in data warehouse to support business decisions
• Working closely with Product Managers and Business leads to design, execute and evaluate A/B tests. Understand common pitfalls and caveats of experimentations.
• Define how to best measure the performance of Airbnb product and business through new metrics and dimensions. Align with stakeholders, understand tradeoffs and guardrails, prototype metrics through custom data pipelines.
• Empower the team to answer data questions quickly and easily by building high-quality ground truth data sets and dashboards. Collaborate with Product Engineering to spec out logging and with Analytics Engineering to build data tools for mass consumptions within Airbnb.

Your Expertise:

• 5+ years in industry experience and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research).
• Expert communication and collaboration skills with the ability to work effectively with internal teams in a cross-cultural and cross-functional environment. Ability to conduct rigorous analysis and communicate conclusions to both technical and non-technical audiences
• Experience partnering with internal teams to drive action and providing expertise and direction on analytics, data science, experimental design, and measurement
• Experience in analysis of A|B experiments and statistical data analysis
• Experience designing and building metrics, from conception to building prototypes with data pipelines
• Strong knowledge in at least one programming language (Python or R) and in SQL
• Ability to drive data strategies, with a central source of truth to impact business decisions
• Knowledge and experience in insurance industry - a plus
• Knowledge and experience in customer experience measurement - a plus

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [e-mail] . Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.