Lead Administrative Support Assistant

State-of-Missour; Kansas City (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Generous leave and holiday time

Job summary

State of Missouri seeks a Lead Administrative Support Assistant for the Family Support Division in Kansas City, MO. The role oversees office operations, coordinates staff, and provides high-level administrative support to agency leadership.

This senior position requires independent judgment, fiscal oversight, and effective communication with state officials and the public. It offers a competitive benefits package and opportunities for professional growth within a large state agency.

Qualifications

• Senior administrative work requiring independent judgment.
• Experience directing office staff and coordinating support functions.
• Ability to prepare complex ad hoc reports and spreadsheets.

Responsibilities

• Directs a large office staff and coordinates activities through supervisors.
• Provides complex administrative support and schedules meetings.
• Oversees fiscal, payroll, personnel, and purchasing documents for accuracy.
• Tracks operating budgets and spending; summarizes financial information.
• Drafts correspondence interpreting agency rules and program responsibility.
• Investigates and resolves inquiries from officials, customers, and vendors.
• Uses independent decision making with minimal supervision.

Skills

Office management

Supervisory skills

Budget tracking

Policy development

Meeting coordination

Education

High school diploma or GED

Vocational/business school training (Office Management/Secretarial)

Tools

Excel

Databases

Job description

The Family Support Division, Rehabilitation Services of the Blind is seeking candidates for the position of Lead Administrative Support Assistant located in the Jackson County/Kansas City RSB Office located at 615 E 13TH ST, 4TH Floor, Kansas City MO.

This is senior-level administrative work involving a high degree of independent judgment, decisions and action. Duties include, but are not limited to:

• Serves as an office manager directing a variety of support functions or services; plans, assigns, directs, and coordinates the activities of a large office staff directly or through supervisors; and exercises delegated authority in the selection, training, assignment, and evaluation of employees.
• Performs independent functions requiring the application of technical expertise or specialized program knowledge, organizes and implements program activities, and confers with management regarding program status and issues.
• Provides complex administrative assistance for an agency official, represents the supervisor at staff or other meetings, recognizes manager’s and staff priorities, and schedules meetings and coordinates logistical arrangements for program, agency, or inter-agency efforts.
• Oversees and ensures the accurate and timely preparation, review, posting, and processing of a variety of fiscal, payroll, personnel, and purchasing, and/or related documents.
• Recommends changes in operational policies and procedures for approval by the supervisor, prepares and communicates instructions and directives regarding changes and clarification of policy, and ensures policies and procedures are properly implemented in the unit or section supervised.
• Tracks and monitors assigned operating unit budgets and spending plans; researches and/or collects, assembles, and summarizes financial and statistical information.
• Composes or drafts correspondence involving the interpretation of agency rules, regulations, and program responsibility.
• Responds to inquiries from state officials, customers, vendors, and the public regarding agency matters; investigates and recommends corrective action to resolve customer complaints.
• Researches assigned issues, compiles pertinent program or fiscal information, and prepares complex ad hoc reports, spreadsheets, and/or databases.
• Exercises independence in decision making based upon knowledge of agency operations, policies, and procedures; receives general supervision from an administrative supervisor who makes assignments based on desired objectives and reviews work for achievement of results.
• Performs other related work as assigned.

One or more years of clerical support experience as a Senior Office Support Assistant with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or GED certificate.

OR

Four or more years of office or related clerical experience including one year at the advanced clerical level (comparable to Senior Office Support Assistant) or two years above the entry level (comparable to Office Support Assistant); and possession of a high school diploma or GED certificate. Training from an accredited vocational or business school in Office Management, Secretarial Science, or a closely related area may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours, or 480 clock hours, for one year. (Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.)

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Recruitment Area: Accepting applications from all qualified applicants.

The State of Missouri is an equal opportunity employer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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