Lead Administrative Coordinator - Family Practice - Malden

Tufts Medicine; Malden (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading healthcare provider is seeking a Lead Administrative Coordinator for its Family Practice in Malden. This role involves overseeing administrative functions, managing daily operations, and providing support to ensure efficient healthcare delivery. Candidates should possess strong organizational skills and a background in healthcare operations, with a focus on enhancing patient care and administrative efficiencies. This full-time position offers opportunities for professional growth in a thriving environment committed to healthcare excellence.

Qualifications

• Three (3) years of healthcare experience in staffing and scheduling required.
• Preferred: Five (5) years of healthcare experience, Associate’s or Bachelor’s degree.

Responsibilities

• Scheduling appointments and maintaining patient records.
• Supervising staff and ensuring compliance with policies and regulations.
• Handling billing, collections, and managing patient communications.

Skills

Computer literacy

Interpersonal skills

Organizational skills

Knowledge of medical terminology

Ability to work independently

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree

Job description

Lead Administrative Coordinator - Family Practice - Malden

Join to apply for the Lead Administrative Coordinator - Family Practice - Malden role at Tufts Medicine

Get AI-powered advice on this job and more exclusive features.

Job Profile Summary

This role focuses on providing administrative and business support to achieve operational goals. Responsibilities include producing documents, managing records, handling mail, preparing reports, making travel arrangements, scheduling appointments, responding to inquiries, data entry, and operating office equipment. It supports daily business activities in a hands-on environment and requires broad operational knowledge and experience. The role typically involves working under limited supervision, assisting lower-level staff, and analyzing non-routine problems.

Job Overview

This position oversees day-to-day secretarial, operational, and supply tasks at a single site, including planning, organizing, and staffing. It involves managing physician support schedules.

Minimum Qualifications

• High School diploma or equivalent
• Three (3) years of healthcare experience, including staffing and scheduling

Preferred Qualifications

• Associate’s or Bachelor’s degree
• Five (5) years of healthcare experience, including staffing and scheduling

Duties and Responsibilities

Responsibilities include scheduling appointments, maintaining records, verifying insurance, handling billing and collections, managing patient communications, maintaining office supplies, supervising staff, and ensuring compliance with policies and regulations.

Physical Requirements

• Sitting, standing, lifting 10-15 lbs, manual dexterity, visual and auditory requirements

Skills & Abilities

• Computer literacy, interpersonal skills, business acumen, organizational skills, knowledge of medical terminology, ability to work independently, prioritize tasks, and be self-motivated

Tufts Medicine is committed to diversity and inclusion. Applicants with disabilities will be accommodated upon request.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative