Lead Accounts Receivable Specialist

Argo; Omaha (NE); On-site; USD 67,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Professional development opportunities

Job summary

Argo in Omaha, NE is seeking a Lead Accounts Receivable Specialist to join our In-Office team. You will oversee AR for agency/producer accounts, ensure accurate billing and timely collections, and support SOX controls and audits.

This senior role requires coordinating with Billing Services & Collections and guiding others. Ideal candidates have 6+ years in AR/Collections, strong analytical and communication skills, and proficiency in Microsoft Office and accounting systems.

Qualifications

• Minimum six years of accounts receivable, billing, collections or related financial operations experience.
• Advanced knowledge of AR processes, internal controls, and SOX-related requirements.
• Strong communication skills and ability to work in a fast-paced environment.
• Proficiency with Microsoft Office and accounting systems.

Responsibilities

• Manage assigned agency and producer AR portfolios, including billing, collections, and reconciliation.
• Monitor outstanding receivables and perform collection activities to support cash flow.
• Investigate and resolve complex account discrepancies and customer inquiries.
• Maintain accurate account records and support month-end/year-end AR activities.
• Execute SOX-related financial controls and document audit requirements.
• Provide guidance and training to team members; assist with process improvements.

Skills

Accounts receivable

Billing

Collections

Analytical skills

Organizational skills

Communication skills

Time management

Problem solving

Attention to detail

Education

High School Diploma or equivalent

Bachelor's degree in Accounting, Finance, or related field

Tools

Microsoft Office

Accounting software

Job description

Company

Shared Services

Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidiaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence.

Job Description

Business Title(s): Lead Accounts Receivable Specialist

Employment Type: Full-Time

FLSA Status: Non-Exempt

Location: In-Office - Any employee, in any Clearbrook office, can apply for this opportunity and stay in their current location.

Summary

We are looking for a highly capable Lead Accounts Receivable Specialist to join our team and work from our Omaha, NE office. Reporting to the Billing Services & Collections Director, this role serves as the senior subject matter expert within the Accounts Receivable function and plays a critical role in ensuring the effectiveness, governance, and continuity of Accounts Receivable operations. This position is responsible for managing a portfolio of agency and producer accounts while providing advanced support for billing, collections, account management, issue resolution, and financial control activities. The role is responsible for executing and monitoring assigned SOX-related controls, maintaining compliance with established policies and procedures, and supporting operational continuity within the Accounts Receivable department. The Lead Accounts Receivable Specialist provides technical guidance and process support to team members, assists with complex account issues, and contributes to process improvement initiatives. Employees in this role are required to accurately record all hours worked and submit timesheets in accordance with company policy. Overtime may be assigned as business needs dictate, and employees are expected to work overtime when required. This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during scheduled hours.

Essential Responsibilities

• Manage assigned agency and producer account portfolios, including billing, collections, account reconciliation, and issue resolution.
• Monitor outstanding receivables and perform collection activities to support timely payment and cash flow objectives.
• Investigate and resolve complex account discrepancies, billing issues, and customer inquiries.
• Maintain accurate account records and support month-end and year-end Accounts Receivable activities.
• Execute and maintain responsibility for assigned SOX-related financial controls.
• Prepare and maintain documentation supporting control activities and audit requirements.
• Identify and escape compliance, control, or process issues in accordance with established procedures.
• Support adherence to company policies, financial controls, and regulatory requirements.
• Serve as a subject matter expert for Accounts Receivable processes, systems, and procedures.
• Provide technical guidance and knowledge sharing to team members on complex issues.
• Assist with onboarding, training, and process documentation efforts.
• Support process improvement initiatives and participate in projects impacting billing and collections operations.

Qualifications / Experience Required

• High School Diploma or equivalent required.
• Typically requires a minimum of six (6) years of Accounts Receivable, billing, collections, accounting, or related financial operations experience.
  • Formal vocational, technical, business, or accounting education combined with several years of related experience may be considered in lieu of traditional experience requirements.
• Requires advanced knowledge of operational systems, procedures, and Accounts Receivable practices typically gained through extensive experience and/or education.
• Strong knowledge of billing, collections, account reconciliation, and cash application processes.
• Working knowledge of internal controls, financial compliance requirements, and SOX-related processes.
• Ability to analyze and resolve complex account issues and discrepancies.
• Strong organizational, analytical, and problem-solving skills.
• Effective written and verbal communication skills.
• Proficiency with Microsoft Office applications and financial/accounting systems.
• Ability to prioritize work, meet deadlines, and maintain accuracy in a fast-paced environment.

Preferred Qualifications

• Property & Casualty insurance industry experience is preferred.
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• Experience supporting internal controls, audit activities, or SOX compliance preferred.

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, this position is eligible for an annual bonus based on company and individual performance as well as a generous benefits package.

• Albany Pay Range: $67,218 - $78,438

Please Note

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.

Benefits And Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed.