Lead Account Manager - Industrial Water Treatment

Veolia Environnement SA; Richmond (CA); On-site; USD 135,000 - 155,000; Full time

Benefits offered by this job

Incentive compensation

Job summary

Veolia Group is seeking a Lead Account Manager in its Chemical Solutions and Monitoring division to drive innovation, leadership, and customer value with a key heavy industrial account. You will mentor junior teammates while developing deep customer relationships and delivering solutions that improve energy and water sustainability and asset protection.

The role combines direct account responsibility with leadership duties, focusing on strategic selling, technical advisory, and cross-functional

Qualifications

• Bachelor’s Degree or equivalent in a relevant field; or 15+ years of direct water treatment/industry experience
• Proven track record of consistently achieving and exceeding sales targets
• Experience with strategic selling, prospecting, and negotiation
• Experience with consultative selling and technical solution development
• Leadership or mentorship experience preferred
• Valid driver’s license and willingness to travel

Responsibilities

• Technical Innovation: Analyze and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem applications
• Strategic Communication: Conduct sample testing and deliver Technical Service Reports
• Value Creation: Execute Account Management Excellence Program including Service Plans and Business Reviews
• Leadership & Mentorship: Mentor Account Representatives and Account Managers
• Team Development: Guide junior team members and manage dotted-line reporting relationships
• Revenue Excellence: Achieve and exceed annual revenue targets; manage margin reviews and price escalations
• Strategic Selling: Teach and apply strategic selling processes and advanced prospecting
• Business Development: Maintain a robust sales funnel and secure new profitable opportunities
• Sustainability Leadership: Communicate Value Generation Plans for water and energy sustainability
• Safety Excellence: Uphold EHS policies and promote safety culture

Skills

Strategic selling

Prospecting

Negotiation

Consultative selling

Technical solutions

Leadership

Mentorship

Customer relationships

Education

Bachelor’s Degree

High school diploma

Job description

• Full-time
• Contract type: Standard

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Join Veolia as a Lead Account Manager in our Chemical Solutions and Monitoring (CSM) division and drive innovation, sustainability, and team excellence!
About This Opportunity

We're seeking a seasoned Lead Account Manager in CSM to work closely with a key heavy industrial account while providing leadership and mentorship to junior team members.

You’ll be more than a sales professional – you’ll be a trusted technical advisor, strategic leader, and mentor who develops deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection. This role combines direct account responsibility with team leadership through mentorship and guidance.
What You’ll Do

Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications while guiding junior team members in technical excellence

Strategic Communication:Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations

Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value

Leadership & Mentorship: Lead by example and provide active mentorship to Account Representatives and Account Managers, sharing expertise and best practices

Team Development: Guide junior team members through dotted-line reporting relationships, fostering their professional growth and commercial skills

Revenue Excellence: Consistently achieve and exceed annual revenue targets while managing margin reviews, price escalations, and complex commercial negotiations

Strategic Selling: Follow and teach strategic selling processes, advanced prospecting techniques, and sophisticated negotiation strategies

Business Development: Maintain a robust sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth

Sustainability Leadership: Plan and communicate Veolia’s Value Generation Plans through projects that drive water & energy sustainability and improve asset protection

Safety Excellence: Work safely at all times, following all EHS policies and procedures while promoting safety culture within the team

Qualifications

Bachelor’s Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 15+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.

5+ yearsof experience within the water treatment industry

Proven track record of consistently achieving and exceeding sales targets

Demonstrated experience in strategic selling, prospecting, and negotiation

Experience with consultative selling and technical solution development

Leadership or mentorship experience preferred

A full valid driver’s license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).

Key Characteristics:

Technical curiosity and superior problem-solving skills

Sample analysis and testing while demonstrating mechanical and electrical aptitude for small-scale equipment and instrumentation

Strong leadership and mentorship capabilities

Exceptional interpersonal and communication abilities

Customer-focused mindset with active listening skills

Excellent time management in fast-paced environments

Ability to lead by example and inspire junior team members

Comfortable working in industrial environments

Commitment to continuous learning and professional development

Strategic thinking and business acumen

Physical capability to lift and carry up to 50lbs as needed (frequency varies by worksite)

What Success Looks Like

Build and maintain strong customer relationships that drive significant account growth

Develop innovative solutions that deliver measurable value to customers

Consistently exceed individual revenue goals while contributing to overall team success

Successfully mentor and develop junior team members’ commercial skills

Present technical solutions and business cases to senior stakeholders

Identify and pursue complex new business opportunities within your territory

Demonstrate leadership excellence that elevates team performance

Additional Information

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You’ll have opportunities for comprehensive technical and commercial training, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection.
This position includes incentive compensation eligibility and account assignment opportunities.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.
Compensation: $135,000 - $155,000 annually (includes base salary and sales incentive plan). The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate's knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.