Lead

ABM Industries; Independence Township (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries is seeking a reliable Lead to supervise facility operations, delegating tasks and guiding the team when the Manager is absent. The role focuses on maintaining clean and safe buildings for workers and customers, with responsibilities including safety compliance and issue escalation.

The Lead coordinates daily operations, oversees cleaning quality, manages schedules, and trains new hires while ensuring effective communication between field staff and management at the assigned site.

Qualifications

• Must be 18 years of age or older
• A high school diploma, GED, or college degree is not required
• Preferred: 1 year of similar work experience
• Preferred: 1 year of customer service experience
• Preferred: 1 year of lead or supervisory experience
• Valid Driver's license

Responsibilities

• Provide leadership and direction to team members
• Oversee cleaning operations in assigned building
• Handle keys and access cards for the property
• Report damaged, broken, and out of work features/items
• Oversee and perform additional service requests in assigned building
• Oversee quality of jobs and confirm completion with Area Manager
• Provide training for new hires per onboarding procedures
• Complete and validate time records for regular or subcontractor employees
• Check supplies, equipment, and chemicals weekly
• Follow assigned work schedules and route cards as directed
• Report barriers and coordinate daily operations

Skills

Leadership

Team coordination

Customer service

Communication

Training

Job description

We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures. They coordinate daily operations by delegating job assignments and providing guidance. A Lead provides supervision at an assigned location when the Manager is not present. The Shift Leader demonstrates established standards to keep the buildings/facilities clean and safe for all workers and customers. This role involves operating specialized equipment, handling cleaning chemicals, and supporting general janitorial duties as needed.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

• Any additional certifications, trainings needed by site type.
• Follow assigned work schedules, route cards as directed. Report any barriers.
• Provides leadership and direction to team members.
• Provides open communication between field employees and management, monitors and documents client communications.
• Assists with making daily and weekly work schedules
• Oversee and perform cleaning operations in assigned building
• Takes care of keys and access cards for the property
• Reports damaged, broken and out of work features/items
• Oversee and perform additional service requests (tag job) in assigned building
• Oversees quality of jobs and confirms completion with Area Manager.
• Provides training for all new hires assigned to the building in accordance with onboarding procedures.
• Completes and validates any time records for regular or subcontractor employees.
• Checks supplies, equipment, and chemicals weekly.
• Miscellaneous duties as assigned.

Required:

• Must be 18 years of age or older
• A high school diploma, GED, or college degree is not required

Preferred:

• -1 year of similar work experience
• - 1 year of customer service experience
• - 1 year of lead or supervisory experience
• - Valid Driver's license