Le Meridien Pasadena Arcadia - Front Desk Manager

Aimbridge-Hospitality; Arcadia (CA); On-site; USD 55,000 - 82,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Coverage

Disability Insurance

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Manager for Le Méridien Pasadena Arcadia in Arcadia, CA. You will lead the front desk, drive guest satisfaction from check-in to check-out, and coordinate with team members to optimize occupancy and revenue.

Ideal candidates bring 5+ years of supervisory hotel experience, strong leadership, and the ability to handle high-pressure situations with poise, delivering memorable guest stays.

Qualifications

• 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• 5+ years of progressive experience in a hotel or related field with supervisory experience.
• Proficient in Windows operating systems, spreadsheets, and word processing.
• Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Valid drivers license from the applicable state.

Responsibilities

• Deliver standout service from check-in to check-out, ensuring every guest feels welcomed and cared for throughout their stay.
• Motivate, coach, and guide your team to maintain high standards, smooth procedures, and strong morale.
• Spot issues before they happen and solve problems like a pro to keep operations seamless.
• Maximize room revenue with smart rate strategies and maintain clear, effective communication with guests and the team.

Skills

Guest Experience Extraordinaire

Front Desk Leader

Smooth Operator

Revenue & Communication Ace

Education

2-year college degree with 3+ years

4-year college degree with 1+ year

5+ years supervisory experience

Tools

Windows OS

Spreadsheets

Word Processing

Job description

Description

Join Our Team as a Front Desk Manager!

At Aimbridge Hospitality, were about creating standout guest experiences4 and as our Front Desk Manager, youll be leading the charge. Youll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. Youll be the go-to for smooth check-ins, smart problem-solving, and keeping occupancy and revenue on point. If youre a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Extraordinaire: Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
• Front Desk Leader: Motivate, coach, and guide your team to shine. Youll keep standards high, procedures smooth, and morale even higher.
• Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
• Revenue & Communication Ace: Maximize room revenue with smart rate strategies, and keep communication clear and effectivewhether youre chatting with guests or coordinating with your team.

EDUCATION & EXPERIENCE

• 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• 5+ years of progressive experience in a hotel or related field with supervisory experience
• Proficient in Windows operating systems, spreadsheets, and word processing.
• Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Valid drivers license from the applicable state.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Le Méridien Pasadena Arcadia provides a sophisticated, design-forward workplace inspired by global culture and mid-century elegance. Located in the center of Arcadia near the Santa Anita Racetrack, the hotel features 233 thoughtfully designed rooms and more than 14,000 square feet of stylish event space. Team members support elevated guest experiences through curated art installations, refined culinary offerings at Longitude 118, and a high-touch service approach. Its an engaging environment for staff who enjoy working in a contemporary, culturally inspired luxury setting.

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