LCSW: Community Health & Family Services Lead

Community Health and Wellness of Greater Torrington, Inc.; Torrington (CT); On-site; USD 70,000 - 90,000; Full time

Job summary

Community Health and Wellness of Greater Torrington, Inc. seeks a Program Support & Community Services Supervisor, LCSW, to lead the Family Bridge Northwest Connecticut team and supervise Community Health Workers.

The role focuses on family engagement, psychosocial support, and care coordination within a trauma-informed framework. The supervisor will coordinate with RN Home Visitors, data staff, and community partners to streamline workflows, extend hospital-based outreach, and ensure culturally

Qualifications

• Supervision and leadership of Community Health Workers.
• Experience coordinating interdisciplinary teams.
• Strong family engagement and resource navigation skills.
• Knowledge of social determinants of health and trauma-informed care.

Responsibilities

• Provide direct supervision, leadership, coaching, and ongoing support to Family Bridge Community Health Workers.
• Conduct routine individual and team supervision meetings.
• Support CHW orientation, onboarding, training, competency development, and continuing professional development.
• Establish and monitor CHW workflows, assignments, workload, outreach activities, documentation, family follow-up, and program expectations.
• Provide guidance regarding family engagement, social determinants of health, resource navigation, community outreach, and professional boundaries.
• Review CHW documentation and performance indicators for completeness, timeliness, quality, and adherence to program expectations.
• Identify staff-development needs and coordinate appropriate education and support with the Director.
• Participate in CHW performance evaluations and performance-management activities.
• Promote effective interdisciplinary collaboration between Community Health Workers and RN Home Visitors.
• Ensure CHWs practice within established organizational policies, program expectations, and CHW scope and role boundaries.
• Facilitate interdisciplinary case discussions involving complex social, behavioral-health, family, or community-resource needs.

Skills

CHW supervision

Leadership

Coaching

Family engagement

Psychosocial support

Resource navigation

Hospital outreach

Community integration

Interdisciplinary coordination

Job description

Community Health and Wellness of Greater Torrington, Inc. seeks a Program Support & Community Services Supervisor, LCSW, to lead the Family Bridge Northwest Connecticut team and supervise Community Health Workers.

The role focuses on family engagement, psychosocial support, and care coordination within a trauma-informed framework. The supervisor will coordinate with RN Home Visitors, data staff, and community partners to streamline workflows, extend hospital-based outreach, and ensure culturally