Lawn Chair Rentals (VB Amphitheater)

Live Nation Entertainment; Virginia Beach (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

A leading live entertainment company is seeking a Guest Service Associate in Virginia Beach. This role involves renting lawn chairs to guests and assisting with their needs during shows. Candidates should have a High School Diploma and at least 1 year of guest service experience. Strong communication skills and the ability to handle various situations effectively are essential. This position prioritizes safety and requires some physical activity, ensuring a welcoming environment for all guests.

Qualifications

• At least 1+ year in a guest service role preferred.
• Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+.
• Acute sense of judgment, tact and diplomacy is essential.
• Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+.

Responsibilities

• Greet guests and calculate charges for rentals.
• Work with cash and credit cards.
• Guide guests to exits and provide assistance in emergencies.
• Assist with keeping the venue safe, clean and presentable to the guest.
• Resolve guest complaints or problems.
• Show CARE by participating in venue recycling efforts before, during and after the show.
• Guide guests to exits or provide assistance in case of emergency.
• Assist patrons by giving directions inside or outside the venue.
• Ensure guests are safely enjoying the show.
• May help at different areas where sales are needed around the venue.

Skills

Excellent verbal communication skills

Interpersonal communication skills

Judgment and tact

Education

High School Diploma or equivalent

Job description

Who Are We?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

Job Summary

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

Who Are You?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role

In this role, you will rent Lawn Chairs to guests. You will engage with guests to assist with their needs before, during and after the show.

Job Functions

• Greet guests and accurately calculate the charges for the number or rentals requested.
• You will work with cash and credit cards
• You will give the guests a ticket for each chair which they can return with the chairs at the end of the night for a partial refund.
• Assist with keeping the venue safe, clean and presentable to the guest.
• Resolve guest complaints or problems.
• Show CARE by participating in venue recycling efforts before, during and after the show.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• Assist patrons by giving directions places inside or outside the venue.
• Ensure guests are safely enjoying the show.
• May help at different areas where sales are needed around the venue.

Qualifications

• High School Diploma or equivalent preferred
• At least 1+ year in a guest service role preferred
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Equal Employment Opportunity

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.