Law Firm Claims Analyst

Mt. Washington Pediatric Hospital; New Orleans (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Phelps Dunbar LLP is seeking a Claims Analyst to handle moderate to higher level professional liability and general liability claims as part of the London Claims Group, an in-house claims management entity.

Essential duties include investigating claims, managing litigation, conducting settlement negotiations and formulating reserves. Travel may be required; a BA/BS is required and a JD is strongly preferred.

Qualifications

• BA/BS Degree required; JD strongly preferred.
• 3–5 years of claims experience in general or professional liability.
• CPCU/ARM or other advanced designations desirable.

Responsibilities

• Investigate claims and gather relevant facts and documents.
• Manage litigation and conduct settlement negotiations.
• Formulate reserves and prepare detailed client reports.
• Review and confirm coverage; coordinate with attorneys and clients.

Skills

Communication skills

Negotiation

Interpersonal skills

Organizational skills

Travel ability

Education

BA/BS Degree

Juris Doctor (JD)

CPCU/ARM or equivalent

Adjusting licenses (US states)

Tools

MS Office

Job description

• Location 365 Canal Street,Suite 2000,New Orleans, LA, 70130-6534,United States
• Employee Type Exempt
• Required Degree 4 Year Degree

Description

Phelps Dunbar LLP is an AmLaw 200 full-service law firm. The Claims Analyst will handle moderate to higher level professional liability and general liability claims as part of the London Claims Group, an in-house claims management group.

Essential Duties and Responsibilities:

Primary responsibilities will include investigating claims, managing litigation, conducting settlement negotiations and formulating reserves.

• Perform claims investigations, gathering all relevant facts and documents.
• Analyze liability, damages and exposures.
• Conduct settlement negotiations and attend mediations.
• Manage litigation and interactions with attorneys.
• Review and confirm coverage.
• Prepare detailed reports to clients.

Requirements

Education and Experience Required:

• BA/BS Degree. JD strongly preferred.
• A minimum of three - five years of claims experience, preferably in general liability and professional liability (e.g., A&E, insurance agent E & O, lawyers professional liability).
• CPCU, ARM or other advanced designations desirable.
• Adjusting licenses for all applicable US states desirable.

Qualifications and Skills Required:

• Excellent written and verbal communication skills along with strong negotiation, litigation management and interpersonal skills.
• Strong computer skills with MS Office Suite software.
• Excellent organizational skills combined with the ability and flexibility to work in a fast‑paced environment.
• Must be able to travel on a limited basis.

Performance Measures:

The Claims Analyst will be evaluated by the Department Head and others if appropriate. These criteria may change without notice:

• Knowledge of industry standards.
• Demonstrated ability to apply knowledge to achieve firm and departmental goals and objectives.
• Effective communications with clients, attorneys and team members.
• Proper handling of clients’ claims and achieving favorable results.
• Professionalism and quality of service to clients.
• Timely handling of reports and reserving.