Law Enforcement Tech Lead - INTERNAL ONLY - Civil Service

Snohomish County; Everett (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Snohomish County is seeking a supervising administrator to lead and train Law Enforcement Technicians within the Records/Information unit. You will supervise staff, schedule work, handle training, and ensure accurate data in law enforcement systems, while guiding clerical processes and quality control.

You will interpret procedures, respond to inquiries from the public and agencies, and coordinate time sheets, meetings and data integrity efforts.

Qualifications

• Experience supervising staff and training personnel.
• Ability to interpret laws, policies and court orders.
• Familiarity with law enforcement data systems and record-keeping.

Responsibilities

• Supervise and train unit staff; schedule work and training; maintain training records.
• Enter and verify data in local, state and national law enforcement systems; respond to inquiries.
• Coordinate time sheets, monthly duty rosters and staff evaluations.

Skills

Leadership

Train subordinates

Communication

Laws & regs

Office software

Data entry

Time management

Education

High School diploma or GED

Tools

ACCESS database

Job description

**THIS POSTING IS FOR INTERNAL SNOHOMISH COUNTY SHERIFF'S OFFICE EMPLOYEES ONLY**

BASIC FUNCTION

Responsible for supervising and training Law Enforcement Technicians, scheduling and answering procedural civil and record unit questions. Assists with file maintenance and quality control for information in various computer systems.

STATEMENT OF ESSENTIAL JOB DUTIES

1. Confirms, enters and maintains data in local, state and national law enforcement computer systems; processes, interprets and understands court orders.
2. Supervises unit staff; assigns daily work; provides, schedules, and/or coordinates training for office staff; maintains training records for unit staff; handles departmental personnel questions and problems.
3. Interprets laws and office policies for unit staff; develops, recommends, and implement procedural changes affecting unit.
4. Processes and verifies time sheets for unit staff; schedules and coordinates time off; monitors staffing levels; prepares monthly duty assignment schedules; assists with preparation of staff evaluations and other sensitive personnel matters.
5. Assist the public and other law enforcement agencies in complex situations to resolve complaints; facilitates the service of civil and criminal documents.
6. Maintains and processes documents and prepares correspondence to attorneys, courts, law enforcement agencies, and the public in response to requests for services requiring in-depth knowledge of legal or regulatory requirements; researches methods for improving service to customers.
7. Schedules monthly meetings for unit staff; prepares agenda for meetings.
8. Analyzes and resolves technical problems and questions encountered as referred by other unit staff.
9. May perform the duties of a Law Enforcement Technician or a Law Enforcement Secretary as peak load or backup support, for limited duration.
10. May coordinate maintenance and repair of unit equipment.
11. May arrange for training of new users of ACCESS database terminal and administer re-certification testing; troubleshoot and report problems.

One (1) year of current work experience as a Law Enforcement Technician in the Snohomish County Sheriff’s Office; OR, Three (3) years of related experience in a law enforcement agency comparable to Snohomish County Sheriff’s Office; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities. High School diploma or G.E.D. certificate. Must be a United States citizen, a lawful permanent resident, or a deferred action for childhood arrival (DACA) recipient as per RCW 41.14.100. Minimum 18 years of age, no maximum age. Must pass job related tests.

LICENSING/SPECIAL REQUIREMENTS

Must pass a Civil Service examination, and pre-employment examinations including, but not limited to, a complete background investigation, fingerprinting, criminal record check, and a polygraph examination. A psychological evaluation may also be required. Applicants must have the ability to obtain the Washington State ACCESS Level II certification within 6 months of employment.

Proper interpretation of data and information is necessary for the safety of law enforcement officers and preventing the loss of property or physical liberty of citizens. Accepting responsibility for maintaining the integrity of data in law enforcement computer systems is a fundamental requirement, critical to the safety of law enforcement personnel and citizens.

KNOWLEDGE AND ABILITIES

Knowledge of:

• law enforcement
• computer applications and software
• office equipment, procedures and practices
• English grammar, word usage, spelling and punctuation
• basic math
• work related laws, codes, statutes and regulations
• conflict resolution

Ability to:

• communicate effectively, both orally and in writing, with people regardless of age, sex, social, economic, cultural or ethnic backgrounds, including hostile, angry and distraught individuals
• provide leadership and train subordinates
• organize and supervise work of unit staff
• maintain confidential working information, records and reports
• establish and maintain effective interactive working relationships with County employees, staff of other agencies; and the public
• read, interpret, research and apply procedures and policies related to work
• exercise good judgment to make decisions on critical issues in stressful situations
• maintain overview of complex procedures, policies and laws
• be accountable for accuracy of work
• work independently under pressure, meeting deadlines and coping with interruptions

WORKING CONDITIONS

Work is performed in the usual office environment with shift, holiday and weekend work required

Snohomish County is an Equal Employment Opportunity (EEO) employer.

Accommodations for individuals with disabilities are provided upon request.

EEO policy and ADA notice