Laundry Valet Attendant

The Fairmont Hotel; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a Laundry Valet Attendant to manage guest dry cleaning services and colleague uniform care. This role offers the opportunity to work in a vibrant environment with a focus on customer service and organizational skills. You will handle various responsibilities, including receiving and tracking laundry, ensuring a professional interaction with guests, and managing colleague uniforms. Join a team that values diversity and inclusion, and be part of a company that supports your growth and learning every day.

Benefits

Employee benefit card for discounted rates

Learning programs through our Academies

Opportunities for talent development

Corporate Social Responsibility activities

Qualifications

• Professional and welcoming personality; previous laundry experience is an asset.
• Excellent organizational skills and time management.

Responsibilities

• Manage guest dry cleaning: receive, tag, inspect, track, and coordinate billing.
• Communicate professionally with guests and colleagues regarding services.

Skills

Organizational Skills

Time Management

Customer Service

Laundry Experience

Job description

Company Description

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district, and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups, and luxury event spaces.

Job Description

Laundry Valet Attendant

As a Laundry Valet Attendant, you will efficiently manage guest dry cleaning services and colleague uniform care.

What's in it for you:

• Employee benefit card offering discounted rates worldwide within the Accor group
• Learning programs through our Academies
• Opportunities to develop your talent and grow within your property and across the globe
• The chance to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Handle guest dry cleaning: receive, tag, inspect, track, and coordinate billing
• Identify and tag guest and colleague uniforms needing repair
• Manage colleague uniforms: distribute, launder, press, and track
• Communicate professionally with guests and colleagues regarding services
• Answer phone calls related to guest dry cleaning and colleague uniform services

Qualifications

Your experience and skills include:

• Professional and welcoming personality; previous laundry experience is an asset
• Excellent organizational skills and time management
• Ability to understand English to answer simple colleague and guest questions related to laundry and valet services

Physical aspects of the position include but are not limited to:

• Lifting up to 10 pounds with frequent lifting and/or carrying of objects
• Stooping, kneeling, crouching, reaching, standing, differentiating colors, repairing clothing
• Ability to work a variety of shifts, including mornings, evenings, weekends, and holidays

Compensation: $26.93 per hour

Additional Information

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion: We are an inclusive company committed to attracting, recruiting, and promoting diverse talent.

Why work for Accor?

We are more than a worldwide leader. We welcome you as you are, and you can find a job and brand that match your personality. We support your growth and learning every day, ensuring work brings purpose to your life. During your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor by visiting https://careers.accor.com.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.