Laundry Technician

Prism Specialties; Oklahoma City (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

Prism Specialties seeks a laundry technician to process soft goods and respond to customer calls involving water, fire, or mold damage. Responsibilities include laundry processing, customer interaction, and completing paperwork for claims, great for those who enjoy a dynamic work environment. Strong customer service skills and the ability to lift heavy items are essential.

Benefits

401(k)

Bonus based on performance

Paid time off

Qualifications

• Must be able to speak English.
• Valid driver’s license and good driving record preferred.
• Ability to lift and carry 50 pounds.

Responsibilities

• Sort, wash, dry and fold laundry.
• Respond to claims assigned by insurance companies.
• Communicate with the customer to ensure all needs are met.

Skills

Knowledge of fabrics

Customer service

Ability to follow instructions

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Paid time off

Prism Specialties is a specialty contents restoration service company specializing in art, electronics and textile restoration and has an opening for a laundry technician. In addition to processing soft goods, you will be responding to calls to commercial and residential customers who have experienced water, fire, and or mold damage. This position requires the ability to be on call and respond immediately as necessary based on company needs.

Responsibilities:

• Sort, wash, dry and fold laundry
• Aptitude to learn systems and processes
• Knowledge of fabrics, tools, equipment, and safety practices preferred
• Responsible for determining the cleanability of items
• Know how equipment is operated and follow manufacturer instructions for maintenance
• Must be able to read cleaning labels and determine cleaning method for various fabrics
• Respond to claims assigned by insurance companies
• Walk-through claims with an insurance adjuster and the insured, explaining our process
• Photograph affected area as well as damaged textiles/soft goods
• Complete electronic paperwork for claims using an iPad
• Pick-up/delivery of customer's textiles/soft goods items
• Communicate with the customer to make sure all needs are met
• Clean and maintain company vehicles, equipment, and warehouse as needed
• Ability to travel with overnight stay, if needed
• Ability to work overtime, if needed
• Ensure that all jobs are completed beyond our customer’s expectations
• Willingness to support other business functions as the brand and business grow (do laundry to support the textile business, assist on pickup and deliveries for art business, and assist owners in administrative duties as requested).
• Customer service centric attitude and approach to business each day
• Ability to travel with overnight stay, if needed
• Ability to work overtime, if needed
• Additional responsibilities as requested by management

Qualifications:

• Valid driver’s license and good driving record preferred
• Ability to lift and carry 50 pounds
• Be able to stand for long periods of time
• Be able to bend over, crawl or kneel
• Possess the ability to learn, comprehend and follow instructions
• Must be able to speak English