Laundry Linen Porter/Driver (FT)

Grand Traverse Resort; Michigan; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Sign-on bonus after 90 days

Job summary

Grand Traverse Resort is seeking a Laundry Linen Porter/Driver to securely load and transport linens between the laundry facility and resort departments. You will maintain delivery logs, assist with inventory, and help ensure guests enjoy a seamless, luxury stay.

The role requires a Michigan chauffeur’s license, strong service orientation, and the ability to work in a fast-paced environment. A bonus is offered after 90 days of employment, with a flexible, on-site schedule.

Qualifications

• Team-oriented with strong interpersonal skills.
• Effective time management when completing tasks.
• Excellent customer service and communication, both written and verbal.
• Motivated with a positive attitude and resilience under pressure.

Responsibilities

• Load clean linens onto the truck and unload at resort locations and laundry facility.
• Maintain delivery logs and inventory; complete paperwork as needed.
• Assist with inventory at department locations to ensure correct items are delivered.
• Perform pre-trip and post-trip inspections; keep truck clean and report issues.

Skills

Teamwork

Time management

Customer service

Communication

Interpersonal skills

Motivation

Job description

Join us as Laundry Linen Porter/Driver and earn a $1,000 bonus after your first 90 days!

SUMMARY

The Laundry Linen Porter/Driver is the vital logistical link that keeps our resort running smoothly behind the scenes. This position is responsible for loading, driving, and transporting clean and soiled linens between our laundry facility and various resort departments or lodging buildings. By keeping our housekeeping, health club, and spa teams stocked and organized, your efficiency directly impacts guest comfort and ensures a seamless, luxury stay.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Securely load clean linens onto the truck and unload both clean and soiled linens at resort property locations and the laundry facility
• Accurately maintain delivery logs, inventory counts, and process any necessary paperwork
• Assist with inventory management at department locations, ensuring correct items are delivered and stocked
• Perform pre-trip and post-trip inspections of the vehicle, ensure cleanliness of the truck is maintained; report issues, malfunctions or damage to the truck timely to the Laundry Manager
• Maintain gasoline levels, record number of gallons when filled and odometer reading on the daily log
• Alert the Laundry Manager if there is a problem with picking up or delivering items
• Assist with the sorting of soiled linen, loading and unloading washers & dryers, ironing, etc; assist in any area of laundry as business demands require
• Monitor the quality of laundered items and report any misuse of linen/terry to the Laundry Manager
• Maintain the cleanliness of equipment and work areas
• Maintain excellent service oriented relationships when working with internal and external customers
• Ensure work is completed in a safe manner, conscious of standard operating procedures, and use of personal protective equipment
• Follow all driver and vehicle rules of the road, operator requirements, traffic laws, and safe driving practices
• Comply with all workplace health and safety operating and reporting procedures including OSHA, and MIOSHA

• Ensure personal accountability for all work duties, assignments, and performance expectations

• Provide and receive feedback in a positive manner, earning respect from others by consistently displaying a positive attitude and behavior

• Adhere to uniform and personal appearance standards set forth by the Employee Handbook

• Exemplify and model GTRS Core Values

• Adhere to and abide by GTRS policies, procedures, and standards

EDUCATION/EXPERIENCE/REQUIREMENTS

• A valid Michigan chauffeur’s license with a good driving record
• 21 years of age or older to be insurable through GTRS insurance policy

OTHER SKILLS AND ABILITIES

• Team oriented with strong interpersonal skills, able to motivate others through work habits and set a good example
• Effective time management skills when completing assigned tasks
• Excellent customer service and communication skills, both written and verbal; communicating information and ideas in speaking so that others will understand
• Motivated; positive attitude and ability to perform effectively under high pressure/volume

TYPICAL PHYSICAL & MENTAL DEMANDS

• Ability to quickly move arms, hands, and fingers to grasp; manipulate and assemble objects; walk; reach with hands and arms
• Ability to lift, push, and pull heavy items, often 50 and up to 700 pounds
• Ability to work in an environment where elevated temperatures (85-100 degrees) and humidity are common, especially during the summer months
• Physical stamina for operating liftgates and hand pumps
• Ability to walk; sit; climb or balance; and stoop, kneel, crouch, crawl, or stand for long periods of time
• Ability to comprehend and follow directions, schedules, routes, and procedures
• Ability to see objects at close and far range, maintain eye contact, and engage with internal and external guests in a courteous and professional manner
• Read and interpret documents such as handbooks, reports, operating and maintenance instructions, and procedure manuals
• Strong attention to detail; excellent organizational, communication and customer service skills
• Effectively handle stressful and difficult situations/interactions while remaining focused and professional
• Work productively under strict time restraints with variable deadlines; last minute requests and changes will occur at any time

WORKING CONDITIONS

• Moderate to loud work environment
• Start and end times are determined by daily work volume, concluding when all assignments determined by the manager have been completed
• Frequent exposure to a wide range of weather conditions
• Fast-paced environment
• Flexible schedule, willing to adjust and work evenings, weekends, and an occasional holiday
• Parking assignments may vary seasonally, and employees should be prepared for the possibility of an extended walk to the building