Laundry Attendant - Mӧvenpick Resort & Residences Aqaba

Accor Hotels; Lexington (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

Accor Hotels is seeking a dedicated Laundry Attendant for their Mövenpick Resort & Residences Aqaba. The role involves maintaining cleanliness of linens and equipment while ensuring guest satisfaction through efficient service. Ideal candidates will have strong organizational skills and the ability to work in a fast-paced environment.

Qualifications

• Ability to work efficiently in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Maintain cleanliness and organization of the linen room.
• Ensure personal hygiene and proper uniform maintenance.
• Follow up on guest complaints and suggestions.

Skills

Organizational Skills

Time Management

Communication

Job description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support your growth and learning every day, making sure that work brings purpose to your life. During your journey with us, you can continue to explore Accor’s limitless possibilities.
Join Accor and write your own story. Together, we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor by visiting https://careers.accor.com/.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Laundry Attendant - Mövenpick Resort & Residences Aqaba

The Laundry Attendant is responsible for all relevant activities in the laundry field, maintaining guest and employee linens, ensuring cleanliness of machines and other assigned areas, and providing efficient, courteous, and punctual service. The role requires working with a team to ensure guest satisfaction, adhering to operational policies and standards.

In performing these duties, maintaining good relations with supervisors, department heads, local authorities, and key persons is essential.

Scope

Follow all supervisor instructions to ensure guest satisfaction and uphold high service standards.

General Responsibilities

• Carry out all reasonable requests by management.
• Keep the laundry area clean and dust equipment after each shift.
• Maintain cleanliness and organization of the linen room.
• Attend scheduled training and on-the-job training sessions.
• Ensure personal hygiene and proper uniform maintenance.
• Perform duties assigned to non-supervisory personnel.
• Promote good employee relations.

People Management

• Maintain a climate of trust and team spirit throughout the operation.

Leadership

• Exhibit self-discipline, gain respect, and inspire teamwork.
• Lead by example.

Guest Satisfaction

• Follow up on guest complaints and suggestions.

Fire, Life, Health, and Security

• Familiarize with emergency and evacuation procedures.

Qualifications

• Ability to work efficiently in a fast-paced environment.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality.
• Willingness to work flexible hours, including weekends and holidays.

Additional Information

• Work harmoniously with all hotel employees, applying rules and providing the best service within the job scope.
• Interact with guests, suppliers, and partners.
• Operate all machinery and equipment at the front office.

More detailed duties are listed below in the form of a checklist and are not exhaustive.