Laundry Attendant Millbrook, AL

Kaizen Lab Inc.; Millbrook (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and innovative hotel management company as a Laundry Attendant! This role is perfect for those who enjoy creating stellar guest experiences and thrive in a fast-paced environment. You'll be responsible for washing, drying, and folding linens while ensuring a clean and organized workspace. If you have a passion for customer service and attention to detail, this position offers you the chance to be part of a supportive team that values your contributions. Enjoy a fulfilling career where your efforts make a real impact on guest satisfaction!

Benefits

Comprehensive Health Benefits

Vacation Time

Quarterly Bonuses

Advancement Opportunities

Qualifications

• High school graduate with 6 months of hospitality or janitorial experience preferred.
• Excellent customer service skills and ability to follow directions.

Responsibilities

• Provide professional, friendly service to guests and staff while managing laundry tasks.
• Inspect and treat laundry, maintain cleanliness, and stock housekeeping carts.

Skills

Customer Service

Attention to Detail

Ability to Follow Directions

Physical Stamina

Flexibility

Communication Skills

Education

High School Graduate or Equivalent

Job description

Who Are We?

RAM Hotels – a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!

POSITION: Laundry Attendant

JOB SUMMARY

Are you friendly and enjoy "rolling out the red carpet" to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic, friendly, and professional? Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service? The laundry attendant performs routine duties of washing, drying, and folding all linen within the hotel. The laundry attendant identifies and treats stains on any linen and takes pride in a clean and organized workspace. This job takes a team player and someone with attention to detail. If you enjoy anticipating the needs of guests to create that stellar guest experience – this job is for you!

JOB RESPONSIBILITIES

• Consistently offer professional, friendly, and attentive service to guests and staff; anticipate the needs of housekeepers by providing them with linen they need to service guest rooms; inspect laundry for stains and tears, treat stains, launder all linen, and fold it according to hotel standards; perform inventory once a month; stock housekeeping carts and maintain overall cleanliness in the laundry room.
• Complete all required brand-specific training as directed by Executive Housekeeper; complete all required health and safety training; adhere to all property-specific brand standards; knowledge of fire alarm and evacuation procedures.
• Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items in any area of the property immediately to the Executive Housekeeper – this includes any item left behind such as a purse, wallet, jewelry, etc.
• Perform other tasks as necessary or required to meet or exceed guest satisfaction.

PROFESSIONAL EXPERIENCE

• High-school graduate or equivalent and a minimum of six months work-related experience (hospitality or janitorial experience - strongly preferred).
• Excellent customer service skills.

INDUSTRY EXPERIENCE

• Previous experience in the hospitality industry (preferred).
• Previous experience as a housekeeper/room attendant or in janitorial services (preferred).

REQUIRED SKILLS

• Ability to follow directions and work in a fast-paced environment.
• Additional training (as required).
• Must be flexible to work varied schedules.
• Good written and oral communication skills.
• Ability to listen attentively.
• Must have the physical ability to walk, bend, and stand for long periods.
• Must be able to lift up to 40 lbs.
• Must adhere to grooming and appearance standards in alignment with uniform.
• Must be dependable.

ESSENTIAL SKILLS

• Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure.
• Promote the property by demonstrating a "top-notch" attitude toward our guests which includes anticipating the guests' needs – be proactive.
• Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments.

BENEFITS

RAM Hotels hires the best people; we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.

RAM Hotels is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.