Laundry Attendant - Memorial Drive (Atlanta/Stone Mountain, Georgia)

Speed Queen Laundry; Stone Mountain (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the laundry industry is seeking a Laundry Attendant for their Stone Mountain location. The role involves providing excellent customer service, maintaining store cleanliness, and ensuring safety protocols are followed. Candidates should possess effective communication skills and the ability to manage multiple tasks. A high school diploma or GED is required. Flexible scheduling is a must, including nights and weekends.

Qualifications

• Knowledge of commercial laundry products and payment systems is a plus.

Responsibilities

• Assist customers with payment systems and machine operation.
• Maintain store cleanliness and safety.
• Document equipment maintenance issues.

Skills

Communication

Multi-tasking

Basic computer skills

Education

High School Diploma/GED

Job description

Laundry Attendant - Memorial Drive (Atlanta/Stone Mountain, Georgia)

Speed Queen Laundry

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Laundry Attendant - Memorial Drive (Atlanta/Stone Mountain, Georgia)

Speed Queen Laundry | Stone Mountain , GA 30086

Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store.

Position Responsibilities

Primary

• Customer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears appropriate uniform.

Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.

Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion.

Building and Equipment Maintenance: Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty.

Retail: Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer; accurately process sales and encourage customers to purchase additional items.

Wash/Dry/Fold: Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims.

Policies and Procedures: Ensure that all company policies and procedures are followed at all times.

All other duties, as assigned.

Position Qualifications

Knowledge/Experience:

• Knowledge of commercial laundry products and payment systems is a plus, but is not required.

Skills and Abilities

• Communicate effectively and be able to work with individuals from diverse backgrounds.
• Ability to manage multiple tasks at one time.
• Basic computer skills.
• Able to work a flexible work schedule, including nights and weekends.

Education

• High School Diploma/GED.

Physical Requirements

• Position involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.

Additional Information

• Position Title: Customer Service Representative