Laundry Attendant - Waldorf Astoria Monarch Beach Resort and Club

Hilton; Dana Point (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Laundry Attendant to join their team in a stunning coastal resort. This role is vital in maintaining the highest standards of cleanliness and guest satisfaction, ensuring a constant supply of fresh linens. With a commitment to exceptional service, the successful candidate will thrive in a dynamic environment, working alongside a passionate team. The position offers the opportunity to contribute to unforgettable guest experiences while being part of a renowned hospitality brand known for its innovation and quality. If you are eager to make a positive impact in a vibrant setting, this role is perfect for you.

Qualifications

• Strong focus on customer service and teamwork.
• Ability to maintain cleanliness and stock levels.

Responsibilities

• Perform all stages of linen processing, ensuring cleanliness and efficiency.
• Respond to guest service issues in a friendly and timely manner.

Skills

Customer Focus

Dependability

Adaptability

Teamwork

Job description

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Laundry Attendant to join the Laundry Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Classification: Full-Time

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $19.25 per hour and is based on applicable and specialized experience and location.

What will I be doing?

As a Laundry Attendant, you would be responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering.
2. Maintain cleanliness of laundry machinery and laundry area.
3. Maintain stock levels.
4. Respond to guest service issues in a timely, friendly and efficient manner.
5. Perform additional laundry services, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality”