Laundry Attendant - FT

Hollywood Casino Columbus; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Hollywood Casino Columbus is hiring for a Laundry Attendant to wash, dry, fold, and inspect hotel linens as per quality and safety standards.

The role involves operating laundry equipment, delivering linens to guest floors, and maintaining back-of-house spaces, with a focus on Four-Diamond service expectations and safety protocols.

Qualifications

• Must have a high school diploma or equivalent.
• Must be at least 21 years of age.
• Must exhibit strong customer service and communication skills.
• Must be able to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Washes, dries, folds, and inspects hotel linens and towels according to quality and safety standards.
• Operates and maintains laundry equipment and cleans lint traps and filters.
• Delivers clean linens to guest floors and restocks linen closets and carts.
• Maintains cleanliness and organization of laundry rooms and back-of-house spaces.
• Responds to guest requests professionally and supports housekeeping during high occupancy.

Skills

Customer service

Communication skills

Physical strength

Education

High school diploma or equivalent

Job description

• Washes, dries, folds, and inspects hotel linens and towels in accordance with established quality, safety, and chemical usage standards.
• Applies pre-treatment and spot-cleaning solutions to stained linens following approved guidelines to maintain presentation and longevity.
• Properly operates and maintains laundry equipment, including routine cleaning of lint traps, vent screens, and drain filters.
• Collects, sorts, and transports soiled linens and terry to designated laundry or storage areas and removes trash and recycling as assigned.
• Counts, inspects, verifies, and assists with linen and terry inventories, reporting shortages, inconsistencies, or quality concerns promptly.
• Monitors daily linen par levels and communicate supply needs or concerns to leadership in a timely manner.
• Delivers clean linens, towels, amenities, and supplies to guest floors, replenishes linen closets, and stocks housekeeping carts as assigned.
• Maintains cleanliness and organization of laundry rooms, storage areas, and other assigned back-of-house spaces.
• Supports housekeeping operations during high occupancy by supplying needed items and assisting with room readiness or special requests.
• Responds courteously and professionally to guest requests when encountered, offering assistance aligned with Four-Diamond service expectations.
• Follows all safety, OSHA, PPE, chemical handling, bloodborne pathogen, key control, and emergency procedures at all times.
• Reports maintenance issues, safety hazards, unusual activity, or incidents promptly and completes work orders accurately.
• Maintains confidentiality, protects guest and team member privacy, attends required meetings, and performs additional job-related duties as assigned.

WE LOVE OUR WORK.

• Washes, dries, folds, and inspects hotel linens and towels in accordance with established quality, safety, and chemical usage standards.
• Applies pre-treatment and spot-cleaning solutions to stained linens following approved guidelines to maintain presentation and longevity.
• Properly operates and maintains laundry equipment, including routine cleaning of lint traps, vent screens, and drain filters.
• Collects, sorts, and transports soiled linens and terry to designated laundry or storage areas and removes trash and recycling as assigned.
• Counts, inspects, verifies, and assists with linen and terry inventories, reporting shortages, inconsistencies, or quality concerns promptly.
• Monitors daily linen par levels and communicate supply needs or concerns to leadership in a timely manner.
• Delivers clean linens, towels, amenities, and supplies to guest floors, replenishes linen closets, and stocks housekeeping carts as assigned.
• Maintains cleanliness and organization of laundry rooms, storage areas, and other assigned back-of-house spaces.
• Supports housekeeping operations during high occupancy by supplying needed items and assisting with room readiness or special requests.
• Responds courteously and professionally to guest requests when encountered, offering assistance aligned with Four-Diamond service expectations.
• Follows all safety, OSHA, PPE, chemical handling, bloodborne pathogen, key control, and emergency procedures at all times.
• Reports maintenance issues, safety hazards, unusual activity, or incidents promptly and completes work orders accurately.
• Maintains confidentiality, protects guest and team member privacy, attends required meetings, and performs additional job-related duties as assigned.

BRING US YOUR BEST.

• Must be at least 21 years of age.
• Candidates must have a high school diploma or equivalent.
• Must exhibit strong customer service and communication skills.
• Must have the ability to work a flexible schedule including nights, weekends, and holidays.
• A professional appearance is required,
• Must have the ability to respond to visual and verbal cues, work in confined spaces, and perform the physical duties of the role, including lifting up to 60 lbs. and frequent bending, reaching, and moving throughout the shift.