Laundry Attendant - AC Hotel Kansas City, MO

AC Hotel Kansas City, MO; Kansas City (MO); On-site; USD 25,000 - 33,000; Full time

Job summary

Join a leading hotel management company as a Laundry Attendant in Kansas City. In this critical role, you'll be responsible for maintaining laundry standards, assisting customers with their needs, and ensuring superior service in a dynamic environment. Ideal candidates are organized, possess excellent customer service skills, and have the ability to work flexible shifts, including weekends. We offer competitive pay and a range of benefits to support your work-life balance.

Benefits

Medical / Dental / Vision

Vacation & Holiday Pay

Same-day pay available

401(k)

Employee assistance program

Reduced Room Rates

Flexible spending account

Life insurance

Parental leave

Referral program

Qualifications

• High school diploma or equivalent is advantageous.
• Prior experience in a similar role is preferable.
• Detailed familiarity with cleaning detergents and laundering equipment.

Responsibilities

• Sorting, washing, drying, pressing, and folding clothing and textiles.
• Tracking maintenance and repairs on laundering equipment.
• Responding to customers' queries and ensuring satisfaction.

Skills

Organization

Customer Service

Problem Solving

Time Management

Education

High school diploma or equivalent

Tools

Laundering equipment

Cleaning detergents

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Laundry Attendant for the AC Hotel in Kansas City, MO.

Job Purpose :

The laundry attendant's responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.

To be successful as a laundry attendant, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.

Laundry Attendant Responsibilities :

• Sorting, washing, drying, pressing, and folding clothing and other textile items.
• Removing stains from items using the appropriate procedures.
• Tracking which items belong to whom.
• Keeping an updated inventory of laundry detergents and sewing kits.
• Tracking maintenance and repairs on laundering equipment.
• Ensuring that the facility remains clean at all times.
• Anticipating and responding to customers' queries, concerns, and complaints.
• Keeping sufficient tokens or change for the washing and drying machines, if required.

Laundry Attendant Requirements :

• High school diploma or equivalent is advantageous.
• Prior experience in a similar role is preferable.
• Familiarity with cleaning detergents and laundering equipment.
• Ability to stand for long periods.
• Capacity to lift up to 20 pounds unaided.
• Basic arithmetic skills.
• Outstanding organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Personable disposition with a knack for customer service.
• Available to work shifts and on weekends.

Other :

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading abilities are used often when completing paperwork, logging issues / complaints / requests / information updates, etc.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and / or holidays

Amazing Benefits At A Glance :

• Team Driven and Values Based Culture
• Medical / Dental / Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

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Laundry Attendant • Kansas City, Missouri, United States, 64106