Laundry Attendant

Ascent Hospitality; West Lafayette (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive Salary

Health, Dental, Vision, Life Insurance

401k with employer MATCH

Paid PTO

Uniforms Provided

Team Member Hotel Discount Program

Job summary

Ascent Hospitality is seeking a Laundry Attendant to maintain cleanliness and care of hotel linen and terry. Coordinate with Housekeeping to ensure linen pars and timely distribution to guest areas, with duties including sorting, washing, drying, and storing textiles.

The role emphasizes teamwork, safety compliance, and a strong customer service mindset to support a memorable guest experience across our properties.

Qualifications

• Must understand, read, write and speak basic English.
• Must apply commonsense understanding for simple tasks.
• Must be able to work flexible shifts.
• Excellent customer service skills.
• Able to work without constant supervision.
• Must work well in a team.

Responsibilities

• Receive soiled linens from chutes and carts.
• Sort, wash, dry, fold dirty linen and store clean linen.
• Distribute cleaned linen to housekeeping and F&B staff.
• Operate laundry equipment (washers, dryers, irons).
• Stock cleaned linen in appropriate areas.
• Maintain daily linen inventories for hotel departments.
• Replenish supplies from storage as directed.
• Keep laundry areas clean and organized, sweep/mop floors.
• Maintain washers and dryers and clean lint trays/vents.
• Follow OSHA regulations and company policies.
• Assist in other housekeeping areas as needed.
• Respond to housekeeping requests within 10 minutes.
• Use guest name on floors and in occupied rooms.

Skills

Basic English

Teamwork

Customer service

Communication

Education

High school or equivalent

Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Laundry Attendant!

The Laundry Attendant is responsible for the cleanliness and care of all hotel guest room linen and terry. For full-service hotels with Food and Beverage outlets, this would also include Food and Beverage linen. Coordinates with Housekeeping Management on inventory levels of all linen and terry to ensure linen pars are maintained on guest floors.

BENEFITS

• Competitive Salary!
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
• 401k with employer MATCH!
• Paid PTO!
• Uniforms Provided for most positions!
• Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS

• Receives soiled linens from laundry chutes and laundry carts.
• Sort, Wash, Dry, Fold dirty linen and terry and properly store clean linen. (Requires loading and unloading heavy, wet laundry to and from Washer and dryers.
• Coordinate and distribute all cleaned linen and terry for housekeeping and F/B staff (as applicable)
• Operate Laundry Equipment- Washer, Dryer, Flat Iron, Iron and Board (as needed per guest request
• Stock all cleaned linen and terry in appropriate areas.
• Keep updated daily inventories of linen and terry to meet needs of hotel departments.
• Replenish laundry supplies from storage as directed.
• Keep all areas of department clean and organized which may include, sweeping and mopping of floors in Laundry area.
• Maintain the cleanliness of washers and dryers (cleaning lint trays and dryer vents regularly, wiping machines inside/outside)
• Ability to work with cleaning chemicals.
• Adherence to OSHA regulations as outlined by department management, as well as company policies and procedures.
• Assists in other areas of housekeeping as needed.
• Timely (within 10 minutes) response to customer needs for housekeeping needs.
• Use of Guest name at all times when on the Guest floors and upon entering an occupied room and in public areas.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

• Must be able to understand, read, write and speak basic English. And communicate with Team Members and Guests.
• Must be able to apply commonsense understanding, in order to carry out simple one- or two-step instructions.
• Must be able to comply in standardized situations with only occasional or no variation.
• Must be available to work flexible shifts
• Must have excellent customer service skills.
• Must be able to work without constant supervision.
• Must be able to work as a part of a team.

PHYSICAL DEMANDS

• While performing the duties of this job, the employee may be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
• Must be able to work with cleaning chemicals, warm temperature and not be allergic to dust.
• Must regularly lift and/or move wet laundry up to 10 (+) pounds; frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Must be capable of effectively using close vision, distance vision, and color vision.
• Able to operate in mentally and physically stressful situations

QUALIFICATION STANDARDS

• High school education or equivalent is preferred.
• Some related experience or training preferred.
• Must be able to work in team environment

EEO Employer