Laundry Attendant

Speed Queen Laundry; Irving (TX); On-site; USD 25,000 - 32,000; Full time

Job summary

A leading company in the laundry industry is seeking a Laundry Attendant to join their team. This full-time role involves ensuring customer satisfaction through effective service, maintaining cleanliness, and adhering to store policies. Ideal candidates will be flexible with their schedules and possess strong communication skills.

Qualifications

• Knowledge of laundry products and payment systems is a plus but not required.
• Entry level position with flexible schedule including nights and weekends.

Responsibilities

• Assists customers with payment systems and machine operation.
• Maintains store cleanliness and safety.
• Reports maintenance issues to management.

Skills

Effective communication

Multitasking

Customer relationship building

Basic computer skills

Education

High School Diploma or GED

Job description

Join to apply for the Laundry Attendant role at Speed Queen Laundry.

**Purpose**
Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for maintaining high levels of customer service by offering a clean, safe, and friendly store environment.

**Position Responsibilities**

1. Customer Service and Satisfaction: Assists customers with payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and reports to management as needed. Maintains a neat appearance and wears the uniform.
2. Store Safety and Security: Maintains a safe environment inside and outside the store by following security procedures, prioritizing safety.
3. Store Cleanliness and Upkeep: Ensures cleanliness inside and outside the store, following routines and documenting completion.
4. Building and Equipment Maintenance: Reports maintenance issues and escalates unsafe situations to management.
5. Retail: Maintains visual presentation of products, understands and educates customers, and processes sales accurately while encouraging additional purchases.
6. Wash/Dry/Fold: Provides quality service by selecting appropriate equipment, completing orders carefully, and addressing customer concerns promptly. Reports claims to management.
7. Policies and Procedures: Adheres to all company policies and procedures.
8. Other duties as assigned.

**Knowledge/Experience**

• Knowledge of laundry products and payment systems is a plus but not required.

**Skills and Abilities**

• Effective communication and ability to work with diverse backgrounds.
• Multitasking ability.
• Builds strong customer relationships quickly.
• Basic computer skills.
• Flexible schedule, including nights and weekends.

**Education**

• High School Diploma or GED.

**Physical Requirements**

• Standing for long periods, manual dexterity, stooping, bending, lifting.

**Additional Information**

• Position Title: Customer Service Representative
• Department: Laundry Stores
• Reports To: Store Manager
• Review Date: July 2018
• FLSA Status: Non-Exempt
• Location: Varies

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Other

Industries

• Restaurants

This job posting appears to be active, with no indications of expiration.