Laundry Attendant

Ivy Hospitality; Indianapolis (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Laundry Attendant to uphold cleanliness and organization standards for hotel linens and guest items. This role is crucial for delivering exceptional service and maintaining the high expectations of guests. You'll operate laundry equipment, adhere to health and safety standards, and collaborate closely with the housekeeping team to ensure a pristine environment. If you thrive in a fast-paced setting and are committed to guest satisfaction, this opportunity is perfect for you to make a meaningful impact in the hospitality sector.

Qualifications

• High school diploma preferred with hotel experience.
• Ability to lift up to 40 lbs and push carts weighing up to 250 lbs.

Responsibilities

• Operate laundry equipment to wash, dry, and fold linens.
• Maintain cleanliness and organization in the laundry and work areas.
• Respond to guest requests and assist housekeeping associates.

Skills

Laundry Equipment Operation

Cleaning Standards Adherence

Guest Service

Collaboration with Housekeeping

Education

High School Diploma or Equivalent

Tools

Laundry Equipment

Standard Hotel Cleaning Products

Job description

The Laundry Attendant is responsible for ensuring the cleanliness and organization of all hotel linens and guest items, playing a key role in maintaining the high standards of hospitality expected by our guests. This position requires efficient operation of laundry equipment, adherence to health and safety standards, and collaboration with the housekeeping team to deliver exceptional guest service.

Essential Functions:

1. Operate equipment necessary to sort, weigh, wash, dry, iron, and fold hotel linen.
2. Iron and fold Food and Beverage flatwork, ensuring a crisp, clean presentation.
3. Maintain an acceptable state of cleanliness and organization throughout the entire work area, ensuring compliance with health standards.
4. Perform general cleaning tasks using standard hotel cleaning products, adhering to health standards.
5. Respond promptly to special guest requests, such as cleaning unexpected spills.
6. Assist other housekeeping associates in maintaining clean and organized work and public areas.
7. Follow correct procedures for entering a guest room, ensuring minimal disturbance.
8. Maintain a quiet environment on guest floors, especially in the morning hours, to enhance guest satisfaction.
9. Handle special requests properly, demonstrating a commitment to guest satisfaction.
10. Show care and consideration for co-workers’ rooms, carts, and equipment.
11. Operate all laundry equipment safely and correctly.
12. Be knowledgeable of policies regarding emergency procedures and safety protocols.
13. Use all chemicals and cleaners properly, following safety guidelines.

Qualifications:

1. Education: High school diploma or equivalent education preferred.
2. Experience: hotel experience preferred.
3. Ability to work indoors in moderate and controlled temperatures; however, must be able to work in extreme temperatures in laundry rooms.
4. Must be able to stand and exert well-paced mobility for up to 8 hours in length. Regularly lift up to 40 lbs and push/pull carts weighing up to 250 lbs.
5. Must be able to bend, stoop, squat, and stretch to fulfill cleaning/inspection tasks. Requires manual dexterity to use and operate all necessary equipment.