Laundry Attendant

The Duprey Companies; Concord (NH); On-site; USD 19,286 - 22,041; Full time

Job summary

The DoubleTree is hiring for a full-time Laundry Attendant to maintain hotel linens and support guest satisfaction by sorting, washing, drying, and folding items while upholding cleanliness and safety standards. No prior experience is required, but you must be able to lift up to 50 lbs, follow instructions, and work well with a team in a fast-paced hotel environment in Concord, NH.

This role offers reliable hours and opportunities to learn laundry procedures, contributing to a positive guest

Qualifications

• No prior experience required.
• Must read and comprehend simple instructions.
• Ability to operate laundering equipment safely.
• Ability to lift up to 50 lbs.

Responsibilities

• Sort, wash, dry, and fold hotel linens to prescribed standards.
• Maintain linen quality and cleanliness.
• Clean and maintain the laundry room and equipment.
• Assist in inventory and department needs.
• Collaborate with coworkers to ensure timely service.
• Other duties as assigned.

Skills

Customer service

Attention to detail

Teamwork

Job description

Description

The DoubleTree is hiring for a full‑time Laundry Attendant! The Laundry Attendant is responsible for ensuring high levels of guest service and satisfaction by cleaning and maintaining all hotel linens.

Job Summary

The Laundry Attendant is responsible for ensuring high levels of guest service and satisfaction by cleaning and maintaining all hotel linens.

Essential Duties and Responsibilities

• Provide quality services and meet guests' needs
• Thoroughly sort, wash, dry, and fold all hotel linens in a prescribed manner
• Maintain linen quality based on hotel standards
• Clean and maintain laundry room
• Ensure all laundry room equipment is cleaned and well maintained
• Assist in monthly inventory
• Ability to work well with a diverse group of people

Additional Duties

• Monitor inventory and proper use of all chemicals and supplies
• Rotate linens to minimize wear
• Pretreat stained linens before washing, as needed
• Assist other coworkers/departments when necessary
• Attend monthly department meetings
• Actively seek out other tasks when current work is completed
• Ensure laundry room is cleaned and shelves are organized and stocked safely
• Participate in ongoing education and training
• Other duties as assigned

Requirements

Essential Behavior Requirements

• Customer Service: Displays a professional sense of urgency when communicating and interacting with guests and coworkers in a way that exceeds the guest’s wants and needs. Identifies opportunities to improve and deliver additional value to guest’s experience by presenting creative solutions and innovative ideas.
• Communication: Actively listens to customers and coworkers (viewing the situation from the guest’s perspective) and works together to solve the problem through effective communication.
• Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Quality: Work “product or service” is free of errors and exceeds customer expectations.

Minimum Qualifications

• Education or Experience: No prior experience or education is required.
• Language Skills: Must have developed language skills to the point to be able to: read and comprehend simple instructions, safety rules and memos.
• Mathematical Skills: Requires mathematical development sufficient to be able to: add, subtract, multiply and divide.
• Reasoning Ability: Must have developed reasoning skills to be able to: apply common sense understanding to carry out instructions.

Physical Requirements

• Non‑slip shoes are recommended
• Ability to pass pre‑employment drug test and background check
• Requires walking and standing to a significant degree, reaching, handling, climbing, balancing, lifting, crouching, kneeling, stooping, handling, smelling and seeing
• Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of objects weighing up to 25 lbs.
• Inside environmental conditions protected from weather conditions. Potential exposure to paint, solvents, cleaning chemicals and/or fumes