Laundromat Attendant

ALLIANCE WORKFORCE MANAGEMENT INC; Tulsa (OK); On-site; USD 12,000 - 18,000; Full time

Job summary

Alliance Workforce Management is seeking Laundromat Attendants to support a busy laundry facility in Tulsa. You will assist customers with machines, explain operation of washers and card/coin systems, and help maintain a clean, welcoming environment.

Full-time and part-time roles available. Reliable attendance and strong customer service are essential, with training on payment systems and safety procedures.

Qualifications

• Previous experience in laundromat, cleaning, retail, hospitality, or customer service preferred but not required.
• Reliable attendance and ability to work independently.
• Comfort using laundry equipment, cleaning products, and payment systems after training.

Responsibilities

• Greet customers and provide friendly, timely assistance.
• Explain how to operate washers, dryers, card or coin systems, and vending machines.
• Process wash-dry-fold orders: sorting, washing, drying, folding, labeling, and storing items accurately.
• Accept payments, provide change when authorized, and complete basic transaction records.
• Clean and sanitize machines, lint traps, folding tables, carts, restrooms, floors, windows, and other areas.
• Monitor the facility for spills, safety concerns, prohibited items, and unattended property.
• Identify equipment issues, place malfunctioning machines out of service, and report repair needs.
• Restock detergent, bags, dryer sheets, and other supplies; notify management when inventory is low.
• Respond professionally to customer questions, concerns, and complaints.
• Follow all safety, chemical-handling, opening, closing, and security procedures.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Basic math

Attention to detail

Reliability

Education

High school diploma or equivalent

Job description

Description

Alliance Workforce Management is hiring Laundromat Attendants to support a busy, customer-focused laundry facility in Tulsa. This role ensures the store remains clean, safe, and welcoming while assisting customers with machines, payment systems, and wash-dry-fold services.

Position Overview

The Laundromat Attendant provides customer assistance, maintains facility cleanliness, processes wash-dry-fold orders, and performs basic equipment checks. This role is essential to creating a positive customer experience and ensuring smooth daily operations.

Responsibilities

• Greet customers and provide friendly, timely assistance.
• Explain how to operate washers, dryers, card or coin systems, and vending machines.
• Process wash-dry-fold orders: sorting, washing, drying, folding, labeling, and storing items accurately.
• Accept payments, provide change when authorized, and complete basic transaction records.
• Clean and sanitize machines, lint traps, folding tables, carts, restrooms, floors, windows, and other areas.
• Monitor the facility for spills, safety concerns, prohibited items, and unattended property.
• Identify equipment issues, place malfunctioning machines out of service, and report repair needs.
• Restock detergent, bags, dryer sheets, and other supplies; notify management when inventory is low.
• Respond professionally to customer questions, concerns, and complaints.
• Follow all safety, chemical-handling, opening, closing, and security procedures.
• Other duties as assigned.

Qualifications

• Previous experience in laundromat, cleaning, retail, hospitality, or customer service preferred but not required.
• Reliable attendance, punctuality, and ability to work independently.
• Strong customer service, communication, organization, and basic math skills.
• Attention to detail and ability to follow written and verbal instructions.
• Comfort using laundry equipment, cleaning products, and payment systems after training.
• High school diploma or equivalent preferred.

Requirements

Schedule & Work Environment

• Availability for assigned shifts, which may include mornings, evenings, weekends, and holidays.
• Work environment includes heat, humidity, cleaning products, and continuous machine noise.
• Frequent interaction with customers and use of cleaning supplies and laundry equipment.

Physical Requirements

• Ability to stand and walk for extended periods.
• Frequent bending, reaching, pushing, pulling, and handling laundry.
• Ability to safely lift and carry up to 25 lbs, with or without reasonable accommodation.

Open Roles

Full-time and part-time positions available. Shift schedules vary based on operational needs.