Launch Sr PM, ARS

Amazon Inc.; Tampa (FL); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

401(k) Plan

Paid Time Off

Job summary

Amazon.com Services LLC is seeking a Senior Launch Program Manager to lead large-scale, cross-functional launches and strategic programs across multiple sites. You will influence stakeholders, define program milestones, and drive continuous improvements in a fast-paced, high-ambiguity environment.

The role emphasizes ownership, performance delivery, and customer-centric process optimization, with finance and HR-related benefits provided as part of the Amazon package.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Responsibilities

• Gain trust and consistently deliver results.
• Think big and develop scalable, high-impact ideas.
• Define program requirements and critical milestones with cross-functional teams.
• Own site-type programs and launch multiple sites, coordinating with operations.
• Advance cross-team processes to improve delivery and efficiency.
• Manage weekly project metrics and reporting.

Skills

Program management

Data-driven

Leadership

Stakeholder management

Process improvement

Education

Master's degree / MBA

Tools

AI tools

Job description

Job ID: 10586547 | Amazon.com Services LLC

At Amazon, we're working to be the most customer-centric company on earth. To get there, the Global Engineering Services Launch Team needs talented, bright, innovative and driven leaders. The key to this mission is strategic, large scale project management initiatives that will allow us to scale our organization for the future in an extraordinary manner. The Launch team is seeking a qualified candidate to solve the complex challenges of progressive innovation to drive efficiencies at operational benchmark rates. We are looking for a customer-obsessed Sr Program Manager with proven program management experience and a strong track record of delivering results to own and execute highly strategic launches, in addition to driving multiple complex projects across one or more programs. If you are looking for an environment where you can drive business innovation amidst various levels of ambiguity, this is an exciting opportunity to join a rapidly growing team within Amazon!

As a Sr Launch Program Manager, you will work with and influence numerous cross-functional stakeholders both inside and outside of Global Engineering Services (GES) with a direct impact to our internal customers in operations. This role calls for an individual who is proficient in continuous improvement and is experienced in strategically developing processes and mechanisms to achieve business goals.

Key job responsibilities

• Gain trust and consistently delivers results
• Think Big and develop new ideas, while simultaneously nurture new ideas and apply high standards to weed out those that are least valuable
• Work backwards from the customer to scope and define program requirements and critical milestones
• Work autonomously on new or ambiguous initiatives and understand how to create scalable solutions in a rapidly evolving and changing landscape
• Demonstrate a high level of ownership to drive multiple time sensitive actions items simultaneously through multiple business groups
• Manage multiple projects with competing deadlines whilst maintaining a customer focus
• Own an entire site type program and/or will oversee the launch of multiple sites while driving program level projects
• Optimize cross-team processes that improve team efficacy and delivery
• Take ownership and accountability for programs through high-level decision making that considers risks and future outcomes
• Dive into the details and leverage high judgment and gut instinct
• Develop new programs and create roadmaps, lead multiple high profile meetings to align project requirements and collaborate seamlessly with stakeholders and business groups

A day in the life

• Managing the Road to Launch process, which ultimately allows for a building hand-off that passes operational readiness testing and sets the operations team up for success
• Managing day-to-day relationships with multiple site types under the GES Launch Team scope
• Coordinating GES and Operations stakeholders to exceed Amazon standards for the launch of new sites or expansions of existing buildings to achieve operational success
• Deep diving existing processes to identify defects or opportunities for process improvements
• Compiling, managing, and reporting on weekly project metrics
• Driving multiple projects to optimize, standardize, and/or improve processes within and outside of launch

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale.

About the team

The Team: Have you ever had an opportunity to be a member of a team that is tasked with solving a huge customer need through disruptive, innovative technology, reinventing an industry? You can expect all the challenges and benefits of a high-profile business: wide-open space for process improvement and innovation, and a high caliber, high performance team, within a fast-paced environment. This role will require a willingness to dive deep into the details, proactively solve problems, leverage thorough judgment and intuitive thinking to strategically grow a program and always obsess over customers. Everyone on the team wears multiple hats, however ownership of the customer experience is always prioritized!

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, FL, Tampa - 115,600.00 - 160,000.00 USD annually

USA, FL, Temple Terrace - 115,600.00 - 160,000.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.