Launch Product Manager — NP Clinic Growth & Scale

Duet; New York (NY); Hybrid; USD 175,000 - 200,000; Full time

Job summary

Duet is seeking a product leader to launch and scale NP-led clinics. You’ll sit close to onboarding, credentialing, billing, and EHR use, shaping the launcher experience into repeatable workflows and a scalable product.

You’ll form opinions, design experiments, and partner with engineers to build practical systems that support independent practices. The role emphasizes turning manual operations into scalable product processes, driving patient acquisition, and delivering a measurable impact

Qualifications

• 5+ years in product management, ideally including 0-to-1 work where the problem space was undefined and you were the one who defined it.
• Experience in an operationally complex domain — healthcare, fintech, logistics, marketplaces, or another environment where software has to accommodate messy real-world processes and regulated constraints.
• A track record of turning manual operations into product. You've watched a team do something by hand, understood why, and shipped the thing that stopped them from having to.
• Real experimentation discipline. You think in hypotheses, know how to design a test that can actually fail, and can tell a real signal from a flattering one in a small sample.
• Technical depth to work with engineers as a peer. You can reason about integrations, data models, and APIs, evaluate a build-versus-buy call, and prototype when prototyping is faster than speccing.
• Growth instincts. You've been close enough to acquisition — paid channels, funnels, CAC, conversion — to run a channel test yourself rather than hand it to someone else.

Responsibilities

• Live inside the launch process. Shadow the practice advisors, join practice calls, sit with credentialing, billing, and EHR onboarding. Build a first-hand map of where a launch can stall, what gets repeated, and which pain is loudest for the NP versus most expensive for us.
• Own the launch product roadmap. Turn what you learn into a prioritized set of bets across internal tooling, practice-facing product, and automation. Write the specs, make the tradeoffs, and defend the sequencing.
• Solve patient acquisition as a product problem. Design and run experiments on how launching practices fill a schedule — paid channels, directory and marketplace presence, referral mechanics, local demand generation. Start scrappy and manual, measure honestly, and productize the channels that work into something we can run across a cohort rather than one practice at a time.
• Build the practice-facing experience. Shape what a launching practice sees, does, and gets nudged toward in our product during their first ninety days, so the product carries more of the relationship over time.
• Test community and cohort models. Explore whether launching NPs get more from each other than from us — cohort programming, peer content, shared playbooks — and build the ones that show signal.
• Work directly with engineers. Partner with a small team to scope, ship, and iterate. Prototype yourself where it's faster. Be technical enough to be useful in a design discussion and honest about tradeoffs.
• Hand off cleanly. Get each piece of the Launcher experience to the point where it's documented, instrumented, and stable enough to transition to our core product team, then go find the next bottleneck.

Skills

Product management

PM leadership

Healthcare domain

Experimentation

Technical collaboration

Growth mindset

Job description

Duet is seeking a product leader to launch and scale NP-led clinics. You’ll sit close to onboarding, credentialing, billing, and EHR use, shaping the launcher experience into repeatable workflows and a scalable product.

You’ll form opinions, design experiments, and partner with engineers to build practical systems that support independent practices. The role emphasizes turning manual operations into scalable product processes, driving patient acquisition, and delivering a measurable impact