Launch Excellence Lead

Genentech; San Francisco (CA); Hybrid; USD 219,000 - 406,000; Full time

Job summary

Genentech is seeking a Launch Excellence Lead to join the South San Francisco Campus, with the option for remote work and up to 50% travel. This role sits at the heart of LSD, owning launch readiness and field training across CMG to maximize market impact.

You will lead a multidisciplinary team to embed AI-powered simulations and modern learning solutions, while driving analytics and workforce planning for continuous capability growth.

Qualifications

• Bachelor's degree and 5+ years of leadership experience in Pharma.
• 5+ years proven experience in learning and development, field readiness, or organizational effectiveness at a senior level.
• Track record of developing and scaling training programs and learning operations.
• Experience building high-performing teams and coaching talent across functions.
• Strong understanding of pharmaceutical commercial operations and field roles.
• Demonstrated ability to drive strategic initiatives while maintaining focus on business outcomes.
• Excellent communication and interpersonal skills with the ability to influence at all organizational levels.
• Proficiency with data-driven decision making and learning analytics.

Responsibilities

• Drive Launch Readiness Strategy: Lead the end-to-end launch readiness and field training roadmaps for Genentech’s most critical, next-generation therapeutic launches.
• Lead Ecosystem Capability Teams: Direct a specialized team of Squad Business Partners, Instructional Designers, Field Training Partners, and Project Managers to build and scale best-in-class capability products.
• Cross-Functional Alignment: Partner with marketing squads, medical affairs, compliance, and People & Culture (P&C) to eliminate commercial readiness roadblocks and streamline execution.
• Pioneer Modern Learning Solutions: Embed AI-powered simulations, interactive workshops, and workflow learning tools to accelerate field proficiency across clinical, financial, and market dimensions.
• Operational & Analytics Optimization: Utilize learning analytics and forecasting models to track baseline skills, measure business impact, and optimize resource allocation.
• People Leadership & Talent Development: Cultivate a high-performing, inclusive team culture through continuous coaching, talent development, and strategic workforce planning.

Skills

Leadership experience in Pharma

Learning & development leadership

Training program development

Team building / coaching talent

Data-driven decision making

Communication skills

Education

Bachelor's degree

Tools

Digital learning platforms

AI-powered learning solutions

Data analytics

Job description

The Position

Who We Are

From the beginning, Genentech has been a team of highly dedicated, passionate individuals. We are a place where people are united around a single purpose and an ambitious vision. Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs. Our goal is to compel the customer to act on behalf of their patients while showing great commitment to the rare disease community, whose support is key. Utilizing innovative methods to identify patients who may benefit from treatment, we must take a highly strategic approach to patient access while assisting patients and their caregivers to navigate the healthcare system.

The Opportunity

As the Launch Excellence Lead, you sit at the absolute heart of the Learning Skills Development (LSD) organization. Because Launch & Field Training are our organization's absolute top priority, you are the single-threaded owner responsible for driving an uninterrupted culture of readiness and skill mastery across Commercial, Medical Affairs, and Government Affairs (CMG) during critical product launches.

You will lead a high-performing team of Launch Excellence Managers, Squad Business Partners, Field Training Partners, Project Managers, Training Coordinators, and embedded Instructional Designers to pioneer advances in skills management, experiential learning, and workflow enablement. By orchestrating a multidisciplinary team, you ensure that every CMG field professional has the exact skills and clinical insights they need, when and where they need them, to maximize market impact.

• Drive Launch Readiness Strategy: Lead the end-to-end launch readiness and field training roadmaps for Genentech’s most critical, next-generation therapeutic launches.




• Lead Ecosystem Capability Teams: Direct a specialized team of Squad Business Partners, Instructional Designers, Field Training Partners, and Project Managers to build and scale best-in-class capability products.




• Cross-Functional Alignment: Partner with marketing squads, medical affairs, compliance, and People & Culture (P&C) to eliminate commercial readiness roadblocks and streamline execution.




• Pioneer Modern Learning Solutions: Embed AI-powered simulations, interactive workshops, and workflow learning tools to accelerate field proficiency across clinical, financial, and market dimensions.




• Operational & Analytics Optimization: Utilize learning analytics and forecasting models to track baseline skills, measure business impact, and optimize resource allocation.




• People Leadership & Talent Development: Cultivate a high-performing, inclusive team culture through continuous coaching, talent development, and strategic workforce planning.

Who You Are

• Bachelor's degree and at least 5 years of Leadership experience in Pharma




• 5+ years proven experience in learning and development, field readiness, or organizational effectiveness at a senior level




• Track record of developing and scaling training programs and learning operations




• Experience building high-performing teams and coaching talent across functions




• Strong understand",‘ing of pharmaceutical commercial operations and field roles




• Demonstrated ability to drive strategic initiatives while maintaining focus on business outcomes




• Excellent communication and interpersonal skills with the ability to influence at all organizational levels




• Proficiency with data-driven decision making and learning analytics

Preferred Qualifications

• 12+ years of experience in the life sciences or pharmaceutical industry




• 8–10+ years of direct people leadership and a track record of managing other people-managers.




• Experience with digital learning platforms, AI-powered learning solutions and/or data analytics




• Knowledge of compliance requirements in pharmaceutical training and field readiness




• Experience with onboarding and new hire integration programs

This position is based out of our South San Francisco Genentech Campus, with the possibility of being remote with travel up to 50%.

Relocation benefits are NOT available on this posting.

The expected salary range for this position based on the primary location of South San Francisco, CA is $218,500 - $405,900. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

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Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.