Latino Treatment Program Office Manager

COMHAR, Inc.; Philadelphia (Philadelphia County); On-site; USD 42,000; Full time

Job summary

An established industry player in community-based health services is seeking an Office Manager to oversee operations in their Outpatient Behavioral Health program. This role requires strong organizational skills and the ability to maintain compliance with various regulations while providing exceptional support to clients and staff. The ideal candidate will have extensive experience in medical billing, excellent communication abilities, and proficiency in relevant software tools. Join a dedicated team that values professionalism and client dignity, and contribute to meaningful community health initiatives.

Qualifications

• 6+ years of relevant experience in office management or healthcare.
• Strong communication skills and proficiency in Microsoft Office.

Responsibilities

• Oversee day-to-day operations of the Outpatient Behavioral Health program.
• Maintain databases and client records, ensuring compliance with policies.

Skills

Medical Billing

Intake Functions

Communication Skills

Bilingual in English and Spanish

Customer Service

Education

Associate Degree in Business

High School Diploma/GED

Tools

Evolv Electronic Health Record

Microsoft Word

Microsoft Excel

Job description

Latino Treatment Program Office Manager

Philadelphia, PA
* Outpatient

Job Type: Full-time

Description

***Effective October 15, 2021, all employees/contractors/interns/volunteers are required to provide our office with proof of COVID vaccination.***

Office Manager Salary: $20.00/HR or Salary $41,600.00

Position Summary:

The Office Manager will work collaboratively with the Program Supervisor to oversee the day-to-day operations of the Outpatient Behavioral Health program, ensuring compliance with organizational policies, procedures, and relevant standards, guidelines, and regulations.

Essential Duties and Responsibilities:

• Provide office support functions including reception/front desk services to ensure smooth unit operations.
• Maintain databases, including client records and insurance information.
• Review client authorizations for services.
• Oversee clients' appointment schedules with psychiatrists, therapists, and nurses using Evolv Electronic Health Record.
• Audit scheduling of follow-up appointments for physicians.
• Prepare and generate reports in Evolv.
• Learn and operate new managed care insurance systems and scheduling/reauthorization systems.
• Ensure services are provided in a manner that preserves client rights and dignity, safeguarding health, safety, and well-being.
• Engage positively with internal and external stakeholders.
• Maintain a professional, customer-focused demeanor.
• Communicate regularly with supervisors, follow directives, and observe organizational hierarchy.
• Adapt work schedule to meet unit needs.
• Participate in activities and projects that support broader organizational goals.
• Comply with all policies, procedures, laws, and regulations.
• Seek professional development opportunities to enhance skills and knowledge.
• Assist during inspections by state, CBH, and other managed care entities.

Requirements:

• Associate Degree in Business plus six years of relevant experience, or High School Diploma/GED plus eight years of relevant experience. Experience must include medical billing and intake functions.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Word and Excel.
• Bilingual in English and Spanish.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a non-profit organization founded in 1975, providing community-based health and human services. We do not discriminate based on race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected class.