Last Mile Ops Lead - Optimize Teams & Delivery

RXO, Inc.; Grand Rapids (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401k match

Pre-tax accounts

Disability insurance

Life insurance

EAP

Leadership development

Paid time off

Job summary

RXO, Inc. in Grand Rapids is hiring a Last Mile Operations Supervisor to lead a productive team, uphold safety and quality, and drive continuous improvement across daily tasks.

You will assign work, monitor equipment and inventories, mentor associates, and collaborate with cross‑functional partners to ensure on‑time deliveries and excellent service. This role requires hands‑on leadership, strong communication, and practical problem solving in a fast‑paced logistics environment.

Qualifications

• 2 years of supervisory experience.
• 5 years of logistics/transportation experience.
• Experience with Microsoft Office.

Responsibilities

• Assign work activities and monitor group activities
• Instruct associates in proper equipment, operational and maintenance procedures; guide team in understanding housekeeping requirements
• Monitor and maintain availability of tools, materials and supplies
• Oversee the usage of equipment and ensure team adherence to all safety procedures and programs
• Manage inventory, including monitoring levels and performing merchandise reconciliation
• Assist with resolving problems to ensure maximum associate productivity; take necessary action to correct substandard performance

Skills

Supervisory experience

Logistics/Transportation experience

Leadership skills

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

RXO, Inc. in Grand Rapids is hiring a Last Mile Operations Supervisor to lead a productive team, uphold safety and quality, and drive continuous improvement across daily tasks.

You will assign work, monitor equipment and inventories, mentor associates, and collaborate with cross‑functional partners to ensure on‑time deliveries and excellent service. This role requires hands‑on leadership, strong communication, and practical problem solving in a fast‑paced logistics environment.