Laser Tag Experiences Lead

Kemper Sports Management; Henderson (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

Kemper Sports Management's Henderson Sport & Social is hiring an Attractions Lead to be the subject matter expert for laser tag and attractions operations. You will deliver safe, exciting, and memorable laser tag experiences while leading training, equipment readiness, game quality, and operational excellence within the arena and all attractions areas.

You will train new staff on laser tag operations, maintain equipment knowledge, perform basic repairs, and seek opportunities to improve safety,

Qualifications

• Must be at least 18 years of age.
• Current CPR, AED, and First Aid certification, or ability to obtain within company-established timelines.
• Strong communication, leadership, and guest service skills.
• Comfortable speaking to individuals and groups while leading attraction experiences.
• Ability to work evenings, weekends, holidays, and special events.
• Preferred experience in laser tag, family entertainment, recreation, or hospitality.

Responsibilities

• Lead laser tag and attractions operations while creating an engaging and memorable guest experience.
• Conduct safety briefings, explain game formats, power-ups, scoring, and arena rules before each game.
• Monitor games and immediately stop play or remove participants when unsafe behavior occurs, communicating incidents to management as appropriate.
• Train and coach Attractions Attendants in laser tag operations, guest engagement, and safety procedures.
• Perform daily inspections of vests, phasers, targets, arena features, scoreboards, radios, and other laser tag equipment.
• Perform basic troubleshooting and repairs of Delta Strike equipment and coordinate larger repairs with Facilities Maintenance when necessary.
• Maintain advanced knowledge of interactive arena features, power-ups, energy gates, and game settings.
• Develop new game formats and recommend operational improvements to enhance the guest experience.
• Celebrate birthdays, encourage players of all ages, explain scoreboards after games, and maintain high energy throughout every experience.
• Maintain a clean, organized, and guest-ready laser tag arena while completing opening, closing, cleaning, and operational duties as assigned.

Skills

Must be 18 or older

CPR AED First Aid

Strong communication

Leadership

Guest service

Public speaking to groups

Evenings/weekends/holidays

Job description

Kemper Sports Management's Henderson Sport & Social is hiring an Attractions Lead to be the subject matter expert for laser tag and attractions operations. You will deliver safe, exciting, and memorable laser tag experiences while leading training, equipment readiness, game quality, and operational excellence within the arena and all attractions areas.

You will train new staff on laser tag operations, maintain equipment knowledge, perform basic repairs, and seek opportunities to improve safety,