Laser Service Engineer

Agiliti Health, Inc.; Knoxville (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Tuition Reimbursement

Up to a 3% match on your 401K

Daily Pay

Job summary

Agiliti is seeking a Laser Service Engineer I in Knoxville, TN, to conduct maintenance on surgical laser equipment and ensure it meets customer needs. The role requires travel, strong compliance awareness, and the ability to handle inventory and documentation.

The position emphasizes hands-on repair, equipment verification, and support for training, with opportunities to contribute to patient care through reliable equipment management.

Qualifications

• Associate degree in Applied Science or equivalent military training.
• Prior hospital or customer service experience preferred.
• Knowledge of laser physics and safety preferred.
• Understanding of regulatory agencies’ requirements.
• Business management understanding to help with contractual management and account margin.
• Valid driver’s license.

Responsibilities

• Conduct equipment inspection, operational verification, maintenance, and preventive and corrective repair service.
• Complete paperwork and computer data entry.
• Help with technical training.
• Accurately account for, and keep, assigned inventory.
• Perform other assigned duties.

Skills

Willingness to travel

Ability to lift 75 pounds

Flexibility to work evenings/weekends/

Basic computer skills

Regulatory/compliance awareness

Education

Associate degree in Applied Science (electronics or biomedical equipment technology preferred)

Job description

Who We Are At Agiliti, we believe every interaction has the power to change a life. We are a nationwide company of passionate medical equipment management experts who proudly serve hospitals and healthcare facilities to ensure quality medical equipment is in the right place at the right time for effective patient care. We value our diversity and celebrate our differences, always seeking diverse backgrounds, ideas and experiences. Make an impact in healthcare and grow your career with Team Agiliti!

The Laser Service Engineer I conducts cost-effective maintenance on company and customer-owned surgical laser equipment primarily at an office to assure it is functioning properly and meets the customer’s needs.

What is it in It for You?

The opportunity to make a real impact on patients’ lives.

• Comprehensive Benefits Package.
• Tuition Reimbursement.
• Up to a 3% match on your 401K.
• Make any day a pay day with Daily Pay.

What You Will Do in This Role

• Conduct equipment inspection, operational verification, maintenance, and preventive and corrective repair service.
• Complete paperwork and computer data entry.
• Help with technical training.
• Accurately account for, and keep, assigned inventory.
• Perform other assigned duties.

What You Will Need for This Role

• An associate degree in an Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training.
• Prior work experience in a hospital setting or with customer service preferred.
• Knowledge of laser physics and safety preferred.
• Understanding of regulatory agencies’ requirements.
• Business management understanding to help with contractual management and account margin maintenance.
• A valid driver’s license.
• Basic computer skills, including an understanding of computer networks and equipment interaction.
• Willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as needed.
• Willingness to travel extensively on short notice to support business needs.
• The ability to lift, push and/or pull up to 75 pounds.
• The ability to stand and walk for extended periods of time.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports.

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

Primary Job Location

Knoxville District

Additional Locations (if applicable)

Job Title: Laser Service Engineer I
Company: Agiliti
Location City: Knoxville
Location State: Tennessee

Company Overview

Agiliti helps hospitals reclaim millions of dollars in wasted spending by connecting broken medical equipment processes. Our Equipment Value Management (EVM) framework connects previously siloed departments with highly agile and fully integrated equipment workflows. Our customers also deploy the individual elements of EVM - Clinical Engineering, Onsite Equipment Management and Rental Services - to ensure patient-ready equipment is in the right place at the right time. More than 7,000 hospitals and health systems rely on Agiliti to reduce costs and free their clinicians to spend more time caring for patients.

Network

Our nationwide network ensures quick response to customer needs throughout the U.S. We believe every interaction has the power to change a life. Join Agiliti and help make a difference for health care providers and patients nationwide.

For more information, please visit https://www.agilitihealth.com/careers/ The following link provides important notices regarding employment at Agiliti http://www.elaborposters.com/browse/agiliti.