Language Testing Program Coordinator Level 1

CACI International Inc; Augusta (GA); On-site; USD 49,000 - 101,000; Full time

Job summary

The Language Testing Program Coordinator Level 1 at CACI International Inc in Georgia supports DoD/IC language testing operations, validates test procedures and ensures proper administration of tests. You will maintain test databases, collect and report data, coordinate with government SMEs and language analysts, and provide customer service while ensuring compliance with SOPs and security requirements.

This role requires TS/SCI with Polygraph, an Associates degree (or equivalent experience),

Qualifications

• Active TS/SCI clearance with Polygraph is required.
• Associates of Arts Degree from any accredited college or university.
• In lieu of the Associates Degree, an additional two years of directly related, applied work experience may substitute (total 7 years).
• Five years’ experience in a professional or academic environment.
• Five years’ experience in customer service and data/information management as part of a team.
• Two years’ experience drafting and following SOPs and communicating in writing.

Responsibilities

• Validate language proficiency tests per DLI/FLC and DMDC procedures.
• Track material and scores across the testing lifecycle.
• Coordinate with Government SMEs and language analysts on validation projects.
• Liaise with DoD/IC organizations on language testing issues and ensure proper administration of tests.
• Collect, analyze and report test data related to testing stages.
• Enter test-related information into testing websites, databases and spreadsheets.
• Verify eligibility of examinees to test and schedule tests in Caliber database.
• Enter scores with 100% accuracy after QC.
• Develop and maintain SOPs for job-related functions.
• Provide customer service via email, phone, or walk-in requests.

Skills

TS/SCI clearance

Customer service

Data management

Education

Associates of Arts Degree

Tools

Caliber database

Job description

Job Title: Language Testing Program Coordinator Level 1

Job Category: Training

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

* * *

The Opportunity

The Intelligence Solutions Team has an immediate opportunity for a Language Testing Program Coordinator in Georgia. The Language Testing Program Coordinator shall liaise with DoD/IC organizations on language testing issues and ensure proper administration of tests. Other responsibilities will include handling test materials according to application regulations, policies and established guidelines, entering test-related information into testing websites, databases and spreadsheets, and collecting, analyzing and reporting test data.

Responsibilities

• Assist in the validation of language proficiency tests IAW Defense Language Institute/Foreign Language Center (DLI/FLC) and Defense Manpower Data Center (DMDC) procedures
• Track material and scores across the testing lifecycle (requirements, test design and development, validation, delivery, ongoing analysis, archive)
• Coordinate with Government subject matter experts and language analysts to conduct test validation projects based on guidelines developed by the Government
• Liaise with DoD/IC organizations (e.g., Defense Language Institute) on language testing issues and ensure proper administration of tests
• Collect, analyze and report test data related to various stages of testing life cycle on a recurring basis
• Enter test-related information into testing websites, databases and spreadsheets
• Verify eligibility of examinees to test by adhering to military service and/or civilian policies
• Schedule/register testing for qualified examinees in Caliber database
• Enter test scores into database with 100% accuracy, after at least one level of quality control, following each test session
• Assist in the development and maintenance of SOPs for all job-related functions while ensuring compliance with all guidelines
• Provide customer service by responding to all testing and test delivery related queries received via email, phone, or walk-in requests
• Handle and protect all test material IAW applicable security and DoD/IC regulations and instructions
• Administer and proctor various language tests
• Provide process oversight and training to new test program coordinators
• Collect, analyze and report test data related to various stages of testing life cycle on a recurring basis
• Coordinate between the Language Testing Center and NCU on software and hardware requirements related to language testing
• Review foreign language test material to ensure it meets standards IAW Government checklists
• Enter test scores into database with 100% accuracy, after at least one level of quality control, following each test session
• Distribute test material to authorized customers
• Archive test material according to Government guidelines

Qualifications

Required:

• Active TS/SCI security clearance with Polygraph is required;
• Associates of Arts Degree from any accredited college or university
• In lieu of the Associates Degree, an additional two (2) years of directly related, applied, practical work experience for a total of seven (7) years may be substituted
• Five (5) years’ experience working in a professional or academic environment
• Five (5) years’ experience working in customer service and data/information management, as part of a team
• Two (2) years’ experience drafting and following standard operating procedures and checklists, and communicating with colleagues and customers via written correspondence

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The Proposed Salary Range For This Position Is

$49,200 - $100,900

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.