Language Services Coordinator, FT, Evening

Prisma Health; Maryville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Prisma Health is seeking a staff scheduling coordinator for Blount Memorial Hospital to manage staff and interpreter scheduling, oversee dispatching and office operations, and generate productivity reports for the Language Services department.

The ideal candidate has a high school diploma and at least two years of experience in scheduling, reporting, invoicing, and medical interpretation, with the ability to support language services training and testing. Evening shift at the hospital.

Qualifications

• High School diploma or equivalent required.
• Two years of experience with scheduling, reporting, invoicing or related.
• Experience in medical interpretation.

Responsibilities

• Coordinate scheduling of staff and contract interpreters.
• Develop and maintain productivity/activity reports for the department.
• Oversee day-to-day office operations including dispatching and supplies.
• Process invoices from interpreters and vendors.
• Support training opportunities for staff and candidates in Language Services.
• Respond to department requests for interpretation and translation services.

Skills

Medical interpretation

Data reporting

Scheduling

Invoicing

Office operations

Education

High School diploma or equivalent

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Coordinates activities related to scheduling of assigned staff and oversees various functions within the department such as dispatching, time and attendance and contractor invoicing. Develops department-wide productivity and activity reports and provides staffing recommendations. Assists in coordinating training opportunities for other Prisma Health staff as appropriate. Coordinates the Prisma Health Bilingual Program and assists with other Language Services projects.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Develops and maintains day to day schedule for staff and contract interpreters to provide services to limited-English proficient and Deaf patients and families. Creates monthly staff schedule and updates schedule as needed. Oversees payroll system.
• Oversees day to day office operations including dispatching, ordering supplies and equipment, maintaining files and office organization system and processing necessary paperwork.
• Generates weekly and monthly analytical reports to track productivity and interpreter activity. Manages data collection and produces other detailed graphs, reports and presentations, as needed.
• Processes and submits invoices from contract interpreters and other vendors.
• Responds to calls from departments for interpretation and translation services. Works with Prisma Health managers to assure consistent availability of interpretation services.
• Works with supervisor to implement training opportunities for contract interpreters and other Prisma Health staff as appropriate.
• Coordinates the Prisma Health Bilingual Staff program and provides language testing for bilingual candidates, current Prisma Health staff, and Language Services candidates.
• Performs other duties as assigned.

Supervisory/Management Responsibility

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - High School diploma or equivalent
• Experience - Two (2) years of experience with daily office operational activities such as scheduling, reporting, generating spreadsheets and databases, invoicing or related.

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills And Abilities

• Experience in medical interpretation

Work Shift

Evening (United States of America)

Location

Blount Memorial Hospital

Facility

Corporate

Department

Clinical Care Experience - Language Services

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.