Language Interpreter I, Language

The University of Texas Southwestern Medical Center; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PPO medical plan

Paid Time Off

TRS retirement programs

Paid parental leave

Wellness programs

Tuition reimbursement

PSLF Qualified Employer

Job summary

UT Southwestern Medical Center in Dallas seeks a bilingual medical interpreter who can accurately render healthcare information between Spanish-speaking patients and care teams. This on-site role requires flexibility to work nights/weekends and to meet proficiency assessments.

The ideal candidate has at least one year of healthcare interpretation experience and fluent English and Spanish, with ability to document sessions in EPIC and RedCap per department standards.

Qualifications

• One year of language interpretation experience in a healthcare setting.
• Must speak, read, and write English and the target language fluently.
• Employment is contingent upon successfully passing a proficiency assessment with a minimum score of 80%.

Responsibilities

• Accurately interpret medical and health care information between physicians, nurses, and patients.
• Translate consent forms, discharge orders, and teaching protocols from English to the target language.
• Document all daily sessions in EPIC and manage session logs in RedCap per department standards.
• Maintain patient-centered communication with sensitivity to cultural differences.

Skills

Language interpretation

Medical terminology

Tools

EPIC

REDCap

Job description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

Works under general supervision of Manager Language Services Department. This job is responsible for the accurate interpretation/translation of healthcare information to/from Spanish-speaking patients, patient families to members of the care team. Must be able to work a flexible schedule including nights & weekends to help department operations close gaps in coverage. The ideal candidate has one (1) year of language interpretation experience within a healthcare setting.

• This is a on-site position. Candidates must live in the Greater DFW area.
• Shift: To be determined. Applicant will discuss with hiring leader during interview process.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Experience
  No experience required.
  Must speak, read, and write English and target language fluently.
  Additional education may be considered in lieu of experience.
  Employment is contingent upon successfully passing the UT Southwestern Language Services language and medical terminology proficiency assessment in both English and the target language with a minimum score of 80%.

Preferred

• Experience
  2 years of job-related experience in a health care setting.
  1 year of interpretation experience with use of medical terminology and excellent customer service skills.

JOB DUTIES

• Must be able to accurately interpret medical and health care information/instructions from physicians, nurses, or other health care staff to patients/families; and accurately interpret questions and/or concerns from patients/families to physicians, nurses, or health care staff.
• Must be able to speak, read and write both English and a second language.
• Must be able to communicate effectively both verbally and in writing, with patients, families, and hospital staff.
• Translate consent forms, discharge orders, teaching protocols, and similar from English to target language (s).
• Assist in obtaining patients/families signature where appropriate.
• Provide information regarding health care related cultural issues/needs of limited English proficient patients/families to hospital staff to develop sensitivity.
• Must adhere to the Medical Interpreter Code of Ethics and Standards of Practice.
• Must be able to demonstrate patient centered behaviors with a focus on responding quickly to calls for services.
• Must have excellent interpersonal skills and demonstrated ability to serve patients, families, clinicians, and physicians.
• Assist with varying departmental activities and projects as requested.
• Document in EPIC all daily patient sessions, including University hospitals, hospital based and ambulatory clinics in an accurate and timely manner.
• Keep an accurate list of interpretation sessions and enter this information by the end of each using the RedCap application in Epic per Language Services Department standards of practice.
• Ability to meet physical and non-physical demands as outlined in the job description is an essential function of the job. Proactively search for ways to improve service.
• Performs other duties and special projects as assigned.

SECURITY AND EEO STATEMENT

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; gender, including sexual harassment; age; disability; citizenship; and veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.

Copyright 2017.The University of Texas Southwestern Medical Center5323 Harry Hines Blvd., Dallas, Texas 75390Phone [phone]