Landside Operations Agent

A.P. Moller - Maersk; Eldon (MO); On-site; USD 70,000 - 100,000; Full time

Job summary

Maersk, a global leader in integrated logistics, is seeking an experienced Inland Transportation Specialist in Eldon, MO. You will oversee daily inland trucking and rail operations to support growth, profitability, and customer satisfaction, coordinating across vendors and internal teams.

Responsibilities include end-to-end freight order management, route optimization, performance reviews, and proactive shipment status updates.

Qualifications

• University degree required in logistics or related field.
• Minimum 3 years in inland transportation or logistics operations.
• English proficiency (intermediate) and MS Office skills.

Responsibilities

• Oversee inland trucking and rail daily operations to/from Ukraine to ensure growth, profitability, and high customer satisfaction.
• Oversee and optimize transport routes (truck, rail) for timely and cost-effective delivery.
• Supervise end to end freight order management from booking to final dispatch.
• Monitor shipment status and coordinate issue resolution throughout lifecycle.
• Maintain accurate records and analyze shipment data to identify trends and improvements.
• Communicate clearly with customers regarding status, delays, or disruptions.
• Build and maintain relationships with vendors, customers and internal teams.
• Drive vendor performance through regular reviews and feedback sessions.
• Identify opportunities for process and service improvements in inland logistics.
• Manage escalations and complaints during transportation.

Skills

Transport planning

Freight order management

Vendor coordination

Analytical thinking

Communication

MS Office

Stakeholder management

Education

University degree in Logistics or related field

Tools

MS Office

Job description

Maersk is a global leader in integrated logistics and has been industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Key Responsibilities

• Responsible for inland trucking and rail daily operations to/from Ukraine to ensure growth, profitability, and high customer satisfaction.
• Oversee and optimize transport routes (truck, rail) to ensure timely and cost-effective delivery, considering traffic, weather and operational risks.
• Supervise end to end freight order management, from booking to final dispatch, ensuring operational excellence and compliance.
• Monitor shipment status proactively throughout its lifecycle, ensuring timely updates and issue resolution.
• Maintain accurate and timely records of inland operations; analyze shipment data to identify trends and areas for improvement.
• Ensure clear and consistent communication with customers regarding shipment status, delays, or disruptions.
• Build and maintain strong relationships with key stakeholders, including vendors, customers and internal teams.
• Drive effective vendor performance management through regular reviews and feedback sessions.
• Contribute to business development and process innovation by identifying opportunities for improvement in inland logistics.
• Manage escalations and complaints during transportation, coordinating with internal teams and vendors to ensure swift resolution.

We are looking for:

• University degree in Logistics, Supply Chain Management, Engineering or a related field.
• Minimum 3 years of experience in inland transportation, logistics operations or supply chain management.
• Strong knowledge of transport planning, freight order management, and vendor coordination across multiple transport modes (truck, rail).
• Good analytical and problem-solving skills; ability to interpret operational data and drive continuous improvement.
• Strong communication and stakeholder management skills to collaborate across functions and geographies.
• Proactive, structured, and customer-focused mindset with a passion for operational excellence.
• Intermediate in English both written and spoken.
• Proficient at MS Office programs.

We offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].